Compliance Administrator
3 days ago
Addlestone
Role: Compliance Administrator
Location: Addlestone Are you an organised, detail-oriented individual with excellent communication skills? Join our family-run agency with over 20 years of experience as a Compliance Administrator. In this role, you will ensure smooth and compliant operations within the team and manage key compliance programs. This is a fantastic opportunity to contribute to the success of our business while growing in a supportive, collaborative work environment.
Responsibilities:
Ensure candidates are compliant before interview and before they are placed on contract.
Manage, control, and own the compliance tracker within the team. Raise issues to internal/external stakeholders for non-compliance.
Ensure contracts are sent in a timely manner.
Liaise regularly with the team to ensure full understanding of billings and predictions.
Manage key programs within the team, covering topics such as aftercare, found fee radar, and offer management.
Provide key analysis and metrics to the team, including performance, averages, ratios, etc.
Build a strong understanding of key programs and become a subject matter expert.
Complete ad-hoc tasks required for the team.
Maintain and control email inboxes.
Keep up to date with new laws and legislation to ensure compliance.
Experience and Certifications Required:
Excellent telephone manner.
Strong organisation and prioritisation skills.
Ability to remain steady under pressure.
Strong internal and external communication skills.
Commercial awareness and flexibility, with a willingness to go over and above for the business.
Charlie RoweActive 3 days ago