Head of Infrastructure
3 days ago
Birmingham
Global Head of Infrastructure Location: Birmingham, 2-3 days a week onsite Salary: up to £113,000 + Cash car + 30% bonus + benefits Organisation: Global FTSE 250 Our client is a Global FTSE 250 organisation undergoing a major digital transformation under a new CIO. With a refreshed Target Operating Model and significant investment in technology, the business is reshaping its Digital & Technology function to be leaner, more strategic, and higher performing. The new structure will be complemented by a strong global outsourcing model covering support, operations, and service delivery. The Opportunity The Global Head of Infrastructure will lead the global infrastructure function through a period of major change, embedding maturity, driving governance, and establishing a high-performing outsourced delivery model. Key Responsibilities • Lead the Infrastructure Function:, • Own the global infrastructure roadmap spanning networking, hybrid cloud, environments, and data centres., • Outsourcing Leadership:, • Oversee the transition of infrastructure operations to offshore partner going live in January., • Build a governance-led, process-driven model delivering consistent and reliable services., • Service Management & Performance:, • Drive SLA performance, reporting, and continuous improvement across all regions., • Embed a strong service culture and operational discipline., • Architecture & Transformation:, • Review and modernise the infrastructure architecture (last updated 2019)., • Lead data centre consolidation and Azure-based hybrid cloud strategy over the next two years., • Stakeholder & Vendor Management:, • Partner closely with global business and IT stakeholders., • Manage vendor relationships, third-party contracts, and OPEX budget., • Cyber & Resilience:, • Address cyber maturity gaps and enhance resilience in partnership with Security and Operations teams. About You You’re a seasoned infrastructure leader who can balance technical credibility with strategic vision. You excel at leading global teams, managing outsourced partners, and driving operational excellence. You’ll bring: • Experience leading global infrastructure functions in complex organisations., • Strong vendor and stakeholder management skills., • Background in outsourcing or MSP delivery (India experience a plus)., • Knowledge of hybrid cloud (Azure) and data centre transformation., • A collaborative, service-focused leadership style.