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At Ottolenghi, we're known for vibrant food, busy delis, and restaurants full of energy—but what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest. Ottolenghi Hampstead brings the warmth and creativity of our delis to one of London's most beloved neighbourhoods. Nestled in the heart of Hampstead village, our deli has become a cherished gathering place for the local community. Ottolenghi is looking for a Front of House team member to join them on a full-time basis. As a Front of House Assistant, you'll be the face of Ottolenghi, welcoming customers into our shop, assisting with their purchases, and ensuring they have a wonderful experience. While the role primarily involves shop assistant duties, you will also be cross-trained in other departments to support our diverse operations. This could include helping with table service or bar shifts, so flexibility and a proactive attitude are key. The ideal Front of House Team Member will be: • Greeting our guests with a warm welcome, • Passionate about delivering exceptional customer service and a commitment to exceeding guest expectation, • Working with other team-members to ensure a streamline service, • Assist in other areas as needed, including bar shifts, • Selling products with knowledge in our shop area, • Giving great customer service when serving our guests food and drink The ideal Front of House Team Member at Ottolenghi will have: • Experience in retail and or hospitality, • Excellent communication skills and a good level of English, both spoken and written, • A positive friendly attitude, • The ability and desire to provide exceptionally high levels of customer service to create exceptional experiences What's in it for you: • 28 days annual leave per year, inclusive of bank holidays, • Delicious Ottolenghi staff meals on shift and generous staff discount, • Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts, • Refer a Friend Bonus: £500 for each successful referral, • Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef's Academy workshops, and access to external courses, • A warm, inclusive working culture where individuality, growth, and creativity are celebrated, • Enhanced Parental Pay after two years' service, • A special birthday treat to celebrate your day, • Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen, • A collaborative and creative environment where your ideas are valued If you care about great food, great people, and doing things properly, we'd love to hear from you.

NO STUDENTS - ITALIAN SPEAKING We are looking for highly motivated and experienced Waiter/Waitresses part-time to join our team In our branch in East Finchley. Our restaurant is dynamic and busy. We are specialised in traditional Neapolitan Pizza. The perfect Waiter/waitress should have an excellent customer service skills, they should greet customers in a polite and friendly manner, provide them with menus and suggest daily/weekly specials. They also are to the point of contact for bills and return of any funds. Some of the main duties and responsibilities of a Waiter include: • Greeting customers as they settle down at the restaurant tables and introducing them to the menus, • Taking orders, • Inquiring if the customers are satisfied, giving bills and processing payments, • Operating the bar and coffee section, • Attending regular meetings with restaurant and kitchen managers to find out about menu changes and menu specials, • General cleanings If you are looking for: Great shifts, life balanced rota. Full training provided. Great opportunity to promotion to Head waiter/ Supervisor as team is growing. Young and vibrant environment, get in touch if this sounds good to you.

The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements., • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services., • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 1. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame., • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer., • Check back with customers to ensure satisfaction with their meals and beverages. 1. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave., • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment., • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 1. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment., • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 1. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests., • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff., • Assist with training new floor staff as required. 1. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction., • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality., • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining a positive attitude., • Strong attention to detail and the ability to multitask effectively., • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods., • Capable of lifting and carrying items up to 25 pounds., • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus., • A passion for customer service and hospitality.

About Khayal Khayal is a Mediterranean and Turkish-inspired restaurant dedicated to delivering exceptional food, warm hospitality and a memorable dining experience. We are looking for friendly, professional and enthusiastic waiters and waitresses to join our team and help create a welcoming atmosphere for every guest. Key Responsibilities • Welcome guests warmly and provide excellent customer service., • Present menus, explain dishes and make recommendations., • Take food and beverage orders accurately and efficiently., • Serve food and drinks professionally and promptly., • Ensure tables are clean, organised and properly set., • Check on guests throughout their dining experience to ensure satisfaction., • Handle customer enquiries, special requests and complaints professionally., • Communicate effectively with kitchen staff, bar staff and management., • Process bills and payments accurately., • Maintain high standards of cleanliness, hygiene and food safety., • Follow restaurant procedures and health and safety regulations., • Support colleagues to ensure smooth daily restaurant operations. Requirements • Previous experience in a restaurant or hospitality environment is preferred., • Excellent communication and customer service skills., • A friendly, confident and professional attitude., • Ability to work well under pressure in a fast-paced environment., • Strong attention to detail and a positive, team-focused approach., • Good personal presentation and a professional manner., • Flexibility to work evenings, weekends and bank holidays., • A willingness to learn about our menu and provide recommendations to guests. What We Offer • Competitive pay and tips., • A friendly and professional working environment., • Training and development opportunities., • Opportunities for career progression., • The chance to be part of a growing restaurant brand. Our Ideal Candidate We are looking for someone who takes pride in hospitality, enjoys interacting with people and understands that excellent service is about more than simply serving food. You should be attentive, reliable and passionate about creating an exceptional dining experience for every guest. How to Apply: Please submit your CV and a brief introduction explaining why you would be a great fit for the Khayal team.

Pay: £13.00 per hour Hours: Full-time or part-time Shifts: Flexible availability, including weekends We are looking for a friendly and energetic assistant to join a busy, welcoming food business. This customer-facing role is ideal for someone who enjoys working with people, has an interest in food and likes being part of a busy team. Key responsibilities: • Welcome and serve customers, • Take orders and handle payments, • Prepare and serve hot and cold drinks, • Keep food counters and displays stocked and well presented, • Assist customers with menu and product questions, • Keep the deli and customer areas clean and organised, • Follow food hygiene and allergen procedures, • Support the team during busy service periods About you: • Friendly, reliable and confident with customers, • Positive attitude and good communication skills, • Comfortable working in a busy environment, • Able to work well as part of a team, • Interested in food and willing to learn, • Flexible availability, including weekends Experience in a deli, café, bakery, restaurant or food retail environment would be beneficial. Apply today with your CV for more information and consideration.

Location: Highgate N6 and Kensington Olympia, W14 0QL Hourly rate: £13-£16 including tips and service charge. We are looking for a fun, out-going personality to join our team! • must have excellent communication skills, • attentive, proactive and must be able to work under pressure, • able to multitask, • previous experience in a similar environment (bonus), • knowledge of Japanese food and Japanese language (bonus) What will you be doing? • Greeting and seating customers, • Taking orders, serving food and drinks, • Cleaning and resetting tables with dishes, glasses, and flatware as needed, • Manage orders in-house, Deliveroo, online and via telephone, • Oversee all front and back of the house restaurant operations Benefits • Immediate start available, • Flexible working hours, • Free meal on every shift, • Share of staff tips and service charge, • Optional pension plan, • Training on and off the job, • 20% restaurant discount