Hospitality Team Member-westcliff Casino - Southend-on-sea
15 hours ago
Southend-on-Sea
Hospitality Team Member-Westcliff Casino - Southend-on-Sea JOB DESCRIPTION Are you a bubbly personality with a passion for customer service? Would you like to work in a fun, fast-paced industry? We are recruiting hospitality team members to join Genting Casinos. You will be responsible for providing excellent customer service to our customers in our bars and restaurants whilst following company procedures, processes and health and safety and hygiene regulations. Key skills and responsibilities include: • Ensuring an exceptional standard of customer care, whilst adhering to all company procedures, processes and health and safety and hygiene regulations., • Being an effective team player who contributes to business improvement., • Till operation and cash handling., • Prepare and serve food and drinks ensuring a high standard of presentation., • Clearing tables of cutlery and glasses etc. from customers ensuring all items are washed/cleaned and stored correctly., • Being flexible and able to work a variety of shifts including late night shifts and weekends. WHAT WE OFFER As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including: Company funded benefits • Private GP helpline., • Discount portal for popular retailers, restaurants, leisure and more., • Pension scheme., • Life assurance., • Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue., • 20% discounted gym membership., • Mental health support., • Health Cash Plan (level 1 is company funded)., • Critical illness cover., • Dental insurance., • Travel insurance., • Career development opportunities., • Genting Academy " online learning portal., • Long service awards., • Staff social fund., • Annual company Christmas present. OUR BUSINESS Genting Casinos is one of the UK's most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Southend F.Active 7 months ago