Waiter / Waitress
11 hours ago
London
We are looking for a friendly, energetic, and customer-focused Front of House Team Member to join our café team. As the face of our café, you will play a key role in creating a welcoming atmosphere and delivering excellent customer service. You will be responsible for greeting customers, taking orders, handling payments, serving food and drinks, and ensuring our guests have a positive experience from start to finish. Key Responsibilities: Provide exceptional customer service at all times Welcome and assist customers in a friendly and professional manner Take orders accurately and process payments Serve food and beverages efficiently Maintain cleanliness and organisation of the customer-facing areas Work closely with the kitchen and café team to ensure smooth daily operations Handle customer enquiries and resolve issues professionally Requirements: Excellent communication and interpersonal skills Positive attitude and strong work ethic Ability to work efficiently in a fast-paced environment Reliable, punctual, and well-presented Previous experience in hospitality, cafés, restaurants, or customer service is preferred Ability to work flexible hours, including weekends when required Desirable Skills: Knowledge of coffee preparation and basic barista skills would be a strong advantage Experience operating a coffee machine is beneficial but not essential