Distribution service manager
hace 42 minutos
£42000–£45000 anual
Jornada completa
Manchester
We are seeking an experienced Distribution Service Manager to oversee the end-to-end distribution of our food and beverage products. You will be the operational backbone connecting our sourcing network with our B2B clients, ensuring that goods are delivered against agreed terms, on time, and in full compliance with food safety and import/export regulations. This is a hands-on role suited to someone who understands the nuances of moving ambient food and beverage goods from bulk commodity shipments to multi-pack retail deliveries and who can build scalable distribution processes for a growing trade business. Key Responsibilities • Distribution & Fulfillment: Manage the day-to-day distribution of orders from supplier to client, coordinating with freight forwarders, couriers, and third-party logistics (3PL) partners across the UK and internationally., • Service Level Management: Monitor KPIs and SLAs for on-time-in-full (OTIF) delivery. Act as the escalation point for client delivery queries and resolve issues promptly to protect long-term supply relationships., • Supplier & Carrier Coordination: Work closely with our sourcing team and supplier network to align lead times, consolidate shipments where commercially sensible, and manage carrier performance., • Compliance & Documentation: Ensure all distribution activities meet food safety standards (e.g., HACCP awareness), customs and import/export documentation requirements, and UK regulatory obligations relevant to food and beverage wholesale., • Cost Control: Manage distribution budgets, negotiate freight and carrier rates, and identify opportunities to reduce cost per delivery without compromising service quality., • Inventory & Warehousing Liaison: Coordinate with warehouse partners to ensure stock accuracy, appropriate storage conditions for ambient goods, and efficient order picking and dispatch., • Continuous Improvement: Identify opportunities to streamline order-to-delivery processes and implement tracking and reporting tools suited to a growing wholesale operation., • Customer Support: Remain available post-delivery to support continuing client requirements, in line with our "Enquiry to Delivery" service promise. Qualifications • Education: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field (or equivalent experience)., • Experience: [3–5+] years in distribution, transportation, or logistics management, ideally within food and beverage, FMCG, or wholesale/trade environments. Experience in a supervisory or managerial role preferred., • Industry Knowledge: Familiarity with food safety and compliance requirements, customs/import-export processes, and freight forwarding. Understanding of B2B wholesale distribution is highly desirable., • Tech Savvy: Proficiency with Transportation Management Systems (TMS), Warehouse Management Systems (WMS), and Microsoft Office Suite., • Soft Skills: Excellent problem-solving skills, strong communication abilities, and the ability to thrive in a fast-paced, growing business. A transparent, relationship-first approach that aligns with our company values.
WASEEM YOUNIS C.Activo hace 56 minutos
