£38700–£40000 yearly
Full-time
Erdington, Birmingham
*Store Manager*
Team Leadership:
• Recruit, train, and supervise staff.
• Schedule and manage work shifts.
• Foster a positive work environment by motivating and guiding the team.
• Provide coaching and performance feedback to employees.
Customer Service:
• Ensure a high standard of customer service is maintained at all times.
• Address customer inquiries and concerns promptly and professionally.
• Develop and implement customer service policies and procedures.
Inventory Management:
• Oversee stock levels and replenishment.
• Monitor stock rotation and manage perishable goods effectively.
• Implement stock control procedures to minimize losses.
Sales and Profitability:
• Set and achieve sales targets.
• Analyze sales data and implement strategies to increase profitability.
• Control costs and manage the store's budget effectively.
Store Operations:
• Ensure the store is clean, organized, and well-maintained.
• Monitor compliance with health and safety regulations.
• Oversee cash handling and banking procedures.
Merchandising:
• Plan and execute product displays and promotions.
• Manage pricing and markdowns to maximize sales and reduce wastage.
• Maintain attractive product presentation and layout.
Supplier Relations:
• Establish and maintain relationships with suppliers.
• Negotiate terms and conditions with suppliers to optimize product offerings.
• Monitor deliveries and resolve any issues related to orders.
Reports and Documentation:
• Maintain accurate records of sales, expenses, and other operational data.
• Prepare regular reports for senior management.
• Ensure compliance with all legal and regulatory requirements.
A VirdiActive 2 years ago