Quality Assurance Manager
4 days ago
Brighton And Hove
QA Manager – Digital & eCommerce Brighton & Hove | Hybrid Are you a QA leader who enjoys building quality processes from the ground up rather than just running tests? Our client, a well-established and growing organisation within the retail and eCommerce sector, is looking for an experienced QA Manager to establish and lead quality assurance practices across their digital platforms. This is a newly created role within a growing digital team, offering the opportunity to shape the entire QA function. The successful candidate will be responsible for defining the QA strategy, introducing structured testing frameworks, and ensuring high-quality delivery across multiple digital platforms. Working closely with product, project and development teams, the QA Manager will play a key role in embedding a quality-first mindset and ensuring that releases are reliable, well-tested and ready for production. Key Responsibilities • Define and implement the QA and testing strategy for the organisation’s digital platforms, • Establish QA governance, standards and testing processes across the development lifecycle, • Develop and manage structured test plans, scenarios and release processes, • Lead and coordinate testing across multiple digital projects and releases, • Implement quality metrics and reporting to monitor release stability and defect trends, • Introduce and develop automated testing frameworks where appropriate, • Lead User Acceptance Testing (UAT) with internal stakeholders, • Promote best practices and champion quality across the digital team Key Experience • Previous experience as a QA Manager, QA Lead or Test Manager within a digital or eCommerce environment, • Strong understanding of software testing methodologies including functional, regression, integration and UAT testing, • Experience implementing QA frameworks, testing processes and governance, • Experience working within Agile development environments, • Strong stakeholder management and collaboration skills, • Experience supporting complex digital platforms or eCommerce ecosystems Desirable • Experience with platforms such as Magento/ Adobe Commerce, Umbraco Commerce or WordPress, • Experience introducing test automation frameworks, • Background in retail, lifestyle or consumer-focused brands What Makes This Role Interesting • Opportunity to build and shape the QA function from the ground up, • Work within a growing digital team supporting key eCommerce platforms, • High visibility role influencing quality across the entire digital delivery lifecycle, • Hybrid working with offices based in Brighton If you are a QA professional who enjoys creating structure, improving delivery quality and driving best practices across digital teams, this could be a great opportunity to make a real impact.
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