StayByNumbers

Airbnb Property Manager / On-Call Support – Belfast We are seeking a reliable, hands-on, and flexible Property Manager / Go-To Person for our growing portfolio of Airbnb properties in Belfast. This is a part-time, on-call position, ideal for someone who is looking to top up their hours alongside other work or commitments. It is not a full-time role. You’ll be our “boots on the ground,” ensuring that properties and guests are looked after to a high standard. You’ll respond to guest issues as they arise, carry out minor maintenance, and help keep the properties well maintained through regular inspections. Key Responsibilities: Attend to guest issues quickly and professionally (e.g., topping up boiler pressure, delivering missing items, troubleshooting heating or appliance issues). Carry out quarterly property inspections to ensure the properties are in excellent condition and flag any maintenance needs. Stock and replenish property essentials (toiletries, cleaning products, tea/coffee, etc.). Handle minor maintenance tasks and coordinate with tradespeople for larger repairs. Provide emergency support for urgent property issues (e.g., leaks, heating failures). Keep basic records of time spent and tasks completed for billing and transparency. Communicate efficiently with the management team and respond promptly to messages, primarily via WhatsApp. Occasionally assist with guest lockouts or on-site support. Act as a friendly and professional face of the property for any guest interactions. Requirements: Based in or near Belfast for quick response times. Must have a car and be able to travel easily between properties. Handy with basic household maintenance and troubleshooting. Must use WhatsApp for communication with the team. Strong communication skills – must be responsive and reliable. Trustworthy, self-motivated, and able to work independently. Flexible schedule, including occasional evenings and weekends when needed. Previous experience in hospitality, Airbnb management, maintenance, or property management is a plus, but not essential for the right person. Compensation: Call-out fee for quick visits/tasks. Hourly rate for tasks requiring over 1 hour on-site (rates to be agreed based on experience). How to Apply: If you’re practical, personable, and looking for flexible part-time work to top up your hours, we’d love to hear from you!