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• Digital Waffle

  

  Account Manager

  hace 19 días

  Newcastle upon Tyne

  Account Manager – Newcastle Hybrid - £65,000 We’re working with a growing company in the technology and digital solutions space, delivering data-driven and marketing-led services to a range of B2B clients. They’re looking for an experienced Account Manager to help strengthen client relationships and drive revenue growth. You’ll manage and grow a portfolio of accounts, working closely with clients to understand their needs and deliver tailored solutions that create long-term value. Key Responsibilities • Build and maintain strong, long-term client relationships, • Identify upsell and cross-sell opportunities within existing accounts, • Deliver presentations, negotiate contracts, and manage the full account lifecycle, • Collaborate with internal teams to ensure successful campaign and project delivery, • Maintain accurate CRM data and pipeline visibility, • Stay up to date with market trends and competitor activity What We’re Looking For • 5+ years’ experience in Account Management within a tech or cyber environment, • Strong communication, negotiation, and stakeholder management skills, • Commercially driven with a track record of hitting targets, • Highly organised with strong attention to detail, • Comfortable using CRM systems and Microsoft Office, • Able to work independently in a fast-paced environment What’s on Offer • Opportunity to join a growing, ambitious business in the tech/digital sector, • Clear scope to make an impact and drive results, • Supportive and collaborative team environment If you’re looking to take ownership of key client relationships and play a central role in growth, apply now.

• Dignity Funerals Limited

  

  Funeral Service Specialist

  hace 1 día

  Newcastle upon Tyne

  Position: Funeral Service Specialist Location: John Bardgett & Sons Funeral Directors, Newcastle Upon Tyne Job Type: Part time, permanent - Monday to Friday 10am - 2pm Salary: £13,936.00 per annum plus commission (OTE: £2-3k per annum) We're looking for an empathetic and well-organised individual to join our team at John Bardgett & Sons Funeral Directors as a Funeral Service Specialist (Level O... ZIPC1_UKTJ

• Experience Education

  

  Chateau Du Molay - Night Porter & Pot Wash (EU) - Normandy, France

  hace 6 días

  Newcastle upon Tyne

  Chateau Du Molay - Night Porter & Pot Wash (EU) - Normandy, France. During your night shifts as a Night Porter, you will be based in either the main Chateau or the Annexe. Reliable and confident to work as a Night Porter with the responsibility of up to 200 sleeping guests.

• Miller Homes Ltd

  

  Customer Services Inspections Manager

  hace 8 días

  Newcastle upon Tyne

  Customer Services Inspections Manager North-East Region, Newcastle, NE27 0QJ Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Customer Services Inspections Manager to join our team in the North-East region. The role of Customer Services Inspections Manager will see you carry out inspection works for the Customer Services team to ensure quality of all homes prior and post completion and to identify any necessary remedial works across relevant Miller Homes Limited sites RESPONSIBILITIES: • Line Manage a team of Customer Services Technicians, • To meet and carry out a fair analysis of defects reported by our customers and ensure work is attended to within the time-scales agreed and in accordance with the service level agreements in place., • Liaise with NHBC regarding technical requirements and attend resolutions and insurance claims as and when required., • Provide feedback to the line manager regarding defects and solutions and ensure any defective work is brought to the attention of all relevant parties to prevent repeat. REQUIREMENTS: • Experience in a similar role with another housebuilder is essential, • General knowledge of NHBC Technical Requirements/Guidelines essential, • To offer courteous, exemplary and efficient customer service at all times, • Able to form strong professional relationships and liaise regularly with different disciplines within the business to assist you achieve your daily goals WHAT WE OFFER: • Competitive basic salary, • 26 days annual leave + public holidays + your birthday off, • Opportunity to earn 10% bonus, • Company car, or car allowance of £5,000 per annum

• TyneStack Ltd

  

  Account Manager

  hace 6 días

  Newcastle upon Tyne

  Account Manager (Retail Partnerships / Distribution) Location: North East England Salary: Competitive + Bonus Potential Type: Full-time, Permanent Overview An established and rapidly growing consumer products business is looking to appoint an Account Manager to support the continued expansion of its retail and distribution partnerships across the UK and international markets. Operating within a fast-paced, product-led environment, the business has experienced significant growth over recent years and works with a number of major retail brands across leisure and outdoor product categories. With continued investment into product development, ecommerce and international expansion, this role offers the opportunity to play a key part in driving commercial growth and strengthening long-term customer relationships. This position would suit a commercially minded Account Manager who enjoys balancing relationship management with operational delivery, forecasting and growth planning. The role offers broad exposure across retail partnerships, distribution operations and cross-functional collaboration within a scaling business. Key Responsibilities • Build and maintain strong relationships with retail and distribution partners, • Drive sales growth across existing customer accounts, • Support forecasting, budgeting and commercial performance tracking, • Analyse sales trends, opportunities and account performance data, • Assist with pricing discussions, promotions and commercial negotiations, • Work closely with supply chain and operations teams to ensure smooth fulfilment, • Coordinate product launches and retail campaigns with internal teams, • Oversee order management, stock availability and customer communication, • Support onboarding of new retail accounts and distribution partners, • Represent the business within customer meetings, trade events and presentations Requirements • Experience within Account Management, B2B Sales or Retail Partnerships, • Background managing wholesale, retail or distribution accounts, • Strong commercial awareness and negotiation ability, • Excellent communication and relationship-building skills, • Experience with forecasting, reporting and sales analysis, • Strong organisational skills with the ability to manage multiple priorities, • Comfortable operating within a fast-paced commercial environment, • Good Excel and reporting capability Desirable • Experience within consumer goods, leisure, outdoor or DIY sectors, • Exposure to ecommerce or international distribution operations, • Experience working with major retail partners, • Understanding of supply chain, logistics or inventory planning What’s on Offer • Opportunity to join a growing international business, • High level of autonomy and ownership within the role, • Exposure to major retail and distribution partnerships, • Collaborative and commercially focused culture, • Genuine progression opportunities as the business scales, • Opportunity to make a direct commercial impact Apply If you’re an experienced Account Manager looking for a role where you can genuinely influence commercial growth, build long-term partnerships and work within a fast-moving environment, apply now or get in touch for a confidential discussion.

• Russell Tobin

  

  Customer Service Representative

  hace 4 días

  Newcastle upon Tyne

  Customer Service Representative – Newcastle (Onsite) | Contract to Permanent We are currently hiring for a Customer Service Representative to join a busy contact centre environment supporting a major UK high street banking client. About the Role You will handle inbound customer enquiries relating to personal loan applications and existing loan accounts. This role requires professionalism, confidence, and the ability to work in a fast-paced, KPI-driven environment while delivering excellent customer outcomes. You will be responsible for supporting contractual service levels and ensuring a high-quality customer experience with a strong focus on first-call resolution. Working Hours • 37.5 hours per week, • Monday–Friday: 08:00–20:00, • Saturday & Sunday: 09:00–18:00, • Shifts operate on a rotation basis, • No Bank Holiday working Rest Period: 30-minute lunch break Rest Breaks: Standard health & safety break Pay, Annual Leave & Benefits • Basic Salary, • Overtime must be pre-authorised by management, • Kitchen facilities (fridge, microwave, hot/cold water), • Shower facilities, • Toilets, • Prayer room Apply now!

• Concentrix

  

  Customer Advisor with Azerbaijani (Relocation to Bulgaria)

  hace 2 días

  Newcastle upon Tyne

  🚀 We are growing! Our brand-new client is a leading tobacco company known for its commitment to quality products and excellent customer experience. We are now looking for a Customer Advisor with Azerbaijani to join our dynamic team and help us deliver outstanding support every day. In this role, you will be the first point of contact for customers, assisting them via email, chat, and phone 📩💬📞. Your day will be all about creating smooth and positive customer experiences, answering questions clearly, and making sure every customer feels supported. You will also get to learn the brand, products, and industry in detail so you can provide accurate and helpful information. Part of your job will be researching customer questions carefully and finding the right answers quickly and professionally 🔎. What we are looking for: • Excellent communication skills., • C1 Azerbaijani, both written and spoken., • Advanced English, both written and spoken., • Previous experience in customer service or a related field., • A customer-oriented mindset., • Good typing and computer skills, including MS Office., • Experience with CRM systems., • Strong attention to detail and accuracy., • The ability to work independently as well as in a team., • High school education. What you can expect from us: • Salary: €1,789.53 gross per month 💰., • Full-time role with shifts between 10:00 a.m. and 12:00 p.m., Monday to Sunday., • Monthly performance-based bonuses., • A convenient office location close to bus stations and the metro., • Fully paid training and onboarding to help you succeed from day one 🎓., • Continuous learning and development through Concentrix University., • Career growth support through professional development programs 📈., • Health and wellbeing initiatives., • Relocation support if needed, including accommodation and travel expenses ✈️., • Great extra benefits such as health and life insurance, Multisport card, transport allowance, bonus for important life events, paid leave for education, corporate discounts, company events, and more 🎁., • A referral bonus if you know someone perfect for the role. If you enjoy helping people, learning new things, and being part of a supportive team, this could be the perfect opportunity for you ✨

• Sapphire

  

  Account Manager

  hace 26 días

  Newcastle upon Tyne

  🚀 Join Our Team as an Account Manager! 💼 based from our offices in Newcastle Are you a dynamic, customer-focused professional with a passion for driving growth and building lasting relationships? We’re looking for an Account Manager to join our team and help us deliver the best solutions to our clients! 🌟 Your Role: • Build and maintain strong relationships with customers 🤝, • Drive sales growth by identifying customer needs and offering tailored solutions 📈, • Manage CRM data and collaborate across teams to exceed targets 💻, • Keep up with industry trends and competitors 🏆, • Deliver presentations, negotiate contracts, and resolve customer issues 🎤 What We’re Looking For: • Excellent communication and negotiation skills 🗣️, • A go-getter attitude with the drive to meet targets 🎯, • Strong organisational skills and attention to detail 📅, • Proficiency in CRM systems, Microsoft Office, and digital marketing 💻, • Ability to work independently and thrive in a fast-paced environment ⚡, • Flexibility to work in the office (Glasgow or Newcastle), • 5 years experience and comfortable with a target to match! Ready to take your career to the next level? Apply today and help us build lasting customer success! ✨ We value diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all backgrounds and experiences.