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• Aspire Housing Limited

  

  Customer Complaints Manager

  17 days ago

  Newcastle upon Tyne

  Customer Complaints Manager Homeworking with some travel to Newcastle under Lyme £45,250 Would you like to work for a Sunday Times Best Places to Work organisation? Do you believe in the power of listening, learning, and doing the right thing for customers every time? Are you an experienced leader who can inspire high standards, champion fairness, and drive meaningful change? If so, this role could be perfect for you. We’re looking for a Customer Complaints Manager to lead our centralised complaints service and ensure that every customer who raises a concern feels heard, respected, and supported. You’ll set the tone for excellent complaint handling across the organisation, guiding your team, shaping policy and practice, and ensuring full compliance with the Housing Ombudsman’s Complaint Handling Code. This is a role where your leadership will genuinely make a difference. You’ll oversee Stage 2 and high-risk cases, build strong relationships with senior stakeholders, coordinate our responses to the Housing Ombudsman, and use insight from complaints to improve services and outcomes for our customers. If you’re driven by doing what’s right, confident in navigating complex cases, and passionate about helping others grow, we’d love to hear from you. Closing date: 29th March Interviews will be held during w/c 6th April

• Central Employment Agency (North East) Limited

  

  PPC Account Manager

  11 days ago

  Newcastle upon Tyne

  Central Employment are working with a leading Performance Marketing Agency in Newcastle, as they look to expand there Paid Media team. They have a new opportunity for a PPC Account Manager, to manage and scale a range of client accounts, ranging from Retail, Finance, Tech and M&E. The PPC Account Manager role: • You will be responsible for the paid (Google and Microsoft Ads) elements of a portfolio ... ZIPC1_UKTJ

• Candidate Source

  

  Account Manager (Marketing Agency)

  14 days ago

  Newcastle upon Tyne

  If youre an Account Manager who enjoys building strong client relationships, keeping complex projects moving, and working closely with creative and digital teams, this role could be a strong next step. Youll join a collaborative marketing agency environment delivering campaigns and digital projects for well-known brands. The work spans a mix of channels including digital, social, video, websites a... ZIPC1_UKTJ

• Taylor Rose Recruitment Ltd

  

  Accounts Portfolio Manager

  28 days ago

  Newcastle upon Tyne

  Public Practice specialists Taylor Rose Recruitment have been instructed on a Business Services/ Accounts Portfolio Manager opportunity on behalf of our client, a leading firm in Newcastle upon Tyne. A fantastic opportunity for an ACCA/ ACA Qualified individual working in general practice looking for the next step up in their career with a fantastic work/ life balance. You will be managing a diverse... ZIPC1_UKTJ

• Central Employment Agency (North East) Limited

  

  Senior PR & Content Account Manager

  9 days ago

  Newcastle upon Tyne

  Central Employment are working an established and forward thinking PR Consultancy, as they look to recruit a Senior PR & Content Account Manager, to join there client services team in Newcastle. Newcastle based + hybrid working options Up to £44,000 DOE + benefits Senior PR & Content Account Manager profile:- ? The Senior PR & Content Manager plays a key role in shaping and delivering high-quality ... ZIPC1_UKTJ

• EE

  

  Call Centre Agent - Uncapped Commission

  1 month ago

  Newcastle upon Tyne

  Where: Two locations availble: • EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR Start date: March 2026 onwards Competitive Salary: Starting at £26,116.00, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family, • Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off, • Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year., • Huge Discounts: Save on EE & BT products, including mobile and broadband., • Career Development: Ongoing support to help you grow your skills and develop, • Season Ticket Travel Loan: Funds for your travel to and from work., • Volunteering Days: Paid time off to give back to your local community., • Optional Private Healthcare and Dental: Protection for you and your family. If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded. At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.

• C&M Travel Recruitment

  

  Business Travel Consultant

  25 days ago

  Newcastle upon Tyne

  Corporate Travel Consultant North East England (commutable to Newcastle) Monday – Friday Office Based Up to £30,000 + Team Incentives + Benefits A fantastic opportunity has arisen to join a well-established corporate travel company in the North East. We’re looking for an experienced GDS-trained Travel Consultant, whether you’re currently working in Business Travel or coming from a Leisure Travel background and ready to step into corporate travel. If you have strong airfares knowledge and solid GDS experience, we’d love to hear from you. What you’ll be doing: • Managing a portfolio of small to mid-sized corporate accounts, • Booking net and published airfares using a GDS (Galileo, Sabre or Amadeus), • Arranging hotels, car hire, and providing visa and currency advice, • Finding the most cost-effective and policy-compliant travel solutions, • Essential: Working knowledge of a GDS (Galileo, Sabre or Amadeus), • Experience in business travel or leisure travel reservations, • Strong fares knowledge (net and/or published), • Excellent customer service skills, • Monday to Friday only – no weekends, • Friendly, supportive team environment, • Competitive basic salary up to £30,000 (depending on experience) If you’re interested in discussing the role, contact Kelly on 0161 238 4490 or email your CV to quoting reference 60402.

• Brook Street

  

  Consulting Manager - Accountancy

  11 days ago

  Newcastle upon Tyne

  🚀 Consulting Manager 📍 Newcastle (with travel across the Northeast & North Yorkshire) 💰 Salary: £55,000 – £65,000 (DOE) 🏢 Hybrid working: 2 to 3 days in the office per week About the Company A well‑established professional services firm working closely with SME and owner‑managed businesses across the North East and North Yorkshire. Known for its people‑first culture, long‑term client relationships and modern approach to finance, technology and transformation. The business is growing steadily and invests heavily in its people and their development. What You Will Be Doing Reporting into the Director of Consulting, you’ll lead a variety of client‑facing projects, including: • Delivering finance system implementations (finance, inventory and CRM), • Acting as an Outsourced FD, advising boards and business owners, • Designing clear, useful reporting and insights for decision‑making, • Leading process and control improvements across client businesses, • Building trusted relationships with senior stakeholders What you’ll need to succeed • Chartered Accountant (ACA or ACCA preferred) with experience at Manager level (or equivalent), • Confident working with boards and senior leadership teams, able to challenge when needed, • Commercially minded with a strong understanding of SME environments, • Passionate about technology, transformation and improving how businesses operate, • Curious, adaptable and comfortable working independently in changeable situations Nice to Have • Experience with Business Central, • Power BI experience (user or report development), • Exposure to Power Apps / Power Automate, • Involvement in finance or business transformation projects, • Practice‑trained background with some industry exposure Salary & Benefits • £55,000 – £65,000 salary, depending on experience, • Hybrid and flexible working, including the option of a 9‑day fortnight, • 22+ days holiday plus bank holidays, increasing with service, • Employer pension contribution and life assurance, • Strong learning & development support, including funded training and professional subscriptions What You Need to Do Now If you’re looking for a role with real variety, client exposure and long‑term progression, please apply now with your most up‑to‑date CV and I’ll be in touch.