Administrative Assistant

We are seeking a proactive and organised Office Administrator to manage and oversee the daily operations of our Beauty and Aesthetic Training school The successful candidate will ensure the smooth running of office activities, maintain efficient administrative systems, and provide support to tutors and various remote teams within the organisation. Key Responsibilities Administrative Support Answer and direct phone calls, emails, and correspondence. Maintain and update office policies, procedures, and records. Organise and schedule meetings, appointments, and events. Scanning Documents Maintaining student portfolios Enrolling students Office Management Responsible for opening and closing the academy Manage academy supplies inventory and place orders as necessary. Ensure the academy environment is tidy, organised, and well-maintained. Liaise with suppliers, contractors, and service providers. Oversee the use and maintenance of office equipment. Data Management Maintain accurate records of office expenses and manage petty cash. Manage models coming in for treatments and taking appointments Update and manage databases and filing systems. Ensure compliance with data protection and confidentiality requirements. Team Support Provide administrative assistance to staff members and management. Assist in student onboarding including preparing induction materials. Other Duties Handle incoming and outgoing post and deliveries. Contribute to ad hoc projects and initiatives. Skills and Qualifications Essential: Proven experience in an administrative or office management role. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Strong organisational and multitasking skills. Excellent written and verbal communication skills. Attention to detail and a high level of accuracy. Positive personality and attitude ability to think outside the box flexible with working hours, hours can change subject to course schedule. Holidays to be taken during term time Desirable: Knowledge of [Google Drive experience, microsoft word, excel CRM or accounting software]. Understanding of basic bookkeeping and financial processes. Experience in event planning or project management. Personal Attributes Professional and approachable demeanour. Ability to work independently and as part of a team. Resourceful, with a solution-focused mindset. Discretion and confidentiality in handling sensitive information. Ability to work in a stressful environment Salary Starting from £25k depending on experience How to Apply To apply for this position, please submit your CV and a cover letter outlining your suitability for the role.

You will be responsible for the general administrative and reception duties within the Practice and work with our established processes, policies and procedures to provide a comprehensive high-quality service and deal efficiently and courteously with patient enquiries. Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community. Job Responsibilities RECEPTION · Receiving patients, consulting with members of practice team · Processing personal and telephone requests for appointments, telephone consultations and ensuring callers are directed to the appropriate healthcare professional · Register new patients, checking all details for accuracy and enter on computer registration link · Taking messages and passing on information Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers GENERAL ADMINISTRATION · Processing and distributing paper correspondence received into practice · Process outgoing mail – taking to post office and logging in post book · Filing and retrieving paperwork Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanning Keeping the reception area, notice boards, leaflet etc. tidy and presentable Cover sickness/annual leave and work reasonable overtime when required. Perform any other relevant and reasonable duties that may be requested by the Practice Manager, reception manager or partners. Undertake statutory and mandatory training as required. To provide an efficient word processing service for GPs and health professionals as required. This includes the typing of letters, patient referrals, etc. in an accurate and quality manner. To make appointments, bookings and admissions as required. To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure. File patient records and correspondence in patient medical records. To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. To assist with the gathering of information re QOF, Audits, Enhanced service data when required. To provide cover for members of the team during periods of sickness and annual leave. Carry out administrative tasks relating to patient records, including filing, document management and ensuring patients can access reports, prescriptions and that they are easily accessible. Scanning duties Scan patient-related documents onto their medical record using read codes as agreed by the clinical team Add any additional information about the source of the document Forward the document to the doctor or nurse who initiated the referral or who is most appropriate to receive the information Ensure incoming letters are scanned onto the patient record within a 48/72-hour timescale Scan all internal paper documents on to the relevant patients’ record and then store the documents in line with surgery procedures. APPOINTMENT SYSTEM MANAGEMENT Book/edit/cancel appointments and recalls ensuring sufficient information is recorded to retrieve medical record. Monitor effectiveness of the system and report any problems or variations required. · Deal with home visit requests, carefully noting all details

Managing communications: Responding to emails and phone calls, and managing correspondence Organizing meetings: Scheduling meetings, booking rooms, preparing agendas, and taking minutes Managing office operations: Ensuring the office runs smoothly, including ordering supplies and maintaining equipment Organizing events: Planning and coordinating company events, such as conferences, lunches, and parties Managing records: Keeping documents organized, creating filing systems, and maintaining databases Assisting with finances: Helping with invoicing, budgeting, and bookkeeping Supporting staff: Managing diaries, arranging travel and accommodation, and liaising with other departments Greeting clients: Welcoming clients and customers, and answering their questions Maintaining confidentiality: Ensuring that all contacts and documents are easily traceable

Start date: ASAP Job Title: Car Finance Assistant Location: Uxbridge office & work from home (hybrid) Working Hours: Monday - Friday 9am-5pm (some weekends due to the nature of the work) - Key Responsibilities: - Assisting the sales team with day-to-day tasks, especially during busy periods - Onboarding car dealerships across the UK (cold calling) - Build and maintain robust relationships with car dealerships to ensure high levels of client satisfaction - Updating CRM - Maintain a log of conversations with dealerships and track progress - Liaise closely with the Head of Dealerships to facilitate the closure of deals provided by onboarded dealerships - Conduct weekly conversations with onboarded dealerships to offer excellent customer service and support with finance deals - Handle dealership complaints, grievances, and needs, to ensure loyalty to CarFinanced Training will be provided Join us at CarFinanced and be part of a dynamic team dedicated to providing exceptional car finance solutions to our clients and partners.