About Us
We are a premium handcrafted chocolate brand with an integrated cafe. We are an experienced, customer-focused Assistant Manager to support the Store Manager in leading day-to-day operations and building our local family-friendly presence.
Key Responsibilities
- Support the Store Manager in motivating and guiding a small team
- Ensure excellent customer service and maintain high product presentation standards
- Assist in managing daily store operations: inventory control, cash handling, and supplier coordination
- Contribute to overseeing cafe operations
- Help drive sales and execute local marketing initiatives; support achievement of financial targets
- Uphold brand standards and deliver a premium guest experience
- Provide feedback and reports to the Store Manager and assist in implementing company policies and promotions
Requirements
- Experience in retail and hospitality, preferably in a supervisory role
- Strong communication and customer service skills
- Understanding of stock management and POS systems is a plus
- Passion for premium food and attention to detail
- Flexibility for early mornings, weekends and public holidays
- Eligibility to work in the UK
What We Offer
- Competitive salary and opportunities for growth
- Staff discounts on chocolate items
- Opportunity to contribute to our flagship London store
- Training, career development, and a creative, supportive team
We welcome applications from diverse backgrounds.
- Experience
- Required
- Employment
- Full-time
- Salary
- £13 – £14 hourly
High Street, SO23 9AY, Winchester
Chocolate House • 51-250 Employees
Hiring on JOB TODAY since October, 2025
Since its inception in 2002, we have established ourselves as a pioneer in the artisanal chocolate sector, focusing on handmade, fresh chocolates and championing sustainable practices through plastic-free packaging.
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