Family Restaurant•11-50 employees
Hiring with us since May, 2018
Rossella is a traditional Italian restaurant , serving classic Italian cuisine. We are always looking for enthusiastic staff with a passion for hospitality......
Rossella
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Are you ready to be part of something truly special? Rossella, nestled in the heart of Kentish Town, has earned its place among the top 10 Italian restaurants in London on OpenTable and consistently ranked within the top 200 restaurants in London on TripAdvisor, Rossella is renowned for its authentic Italian cuisine and family style dining experience. We are currently seeking a dedicated and dynamic individual to join our team as an Office Administrator. This is an exciting opportunity to play a pivotal role in the operations of our restaurant. As an Office Administrator at Rossella, you will be responsible for ensuring the smooth and efficient functioning of our administrative processes, contributing to the overall success and excellence of our establishment and our virtual brands. The ideal candidate will be highly organised, with the ability to juggle multiple tasks and prioritise effectively. Attention to detail and punctuality is paramount in ensuring accuracy and precision in all administrative tasks. Proficiency with computers and office software is essential for this role. Experience with industry-specific software and systems is highly desirable. We are seeking individuals who are deeply passionate about the hospitality industry and have a proven track record of excellence. You should possess a minimum of 2 years’ experience in hospitality in a supervisory or managerial capacity. Your key responsibilities and skills will be: ● Responsible of set up and maintenance of all the main systems (Lightspeed, OpenTable, Deliverect, Sunday). ● Basic understanding of office software. ● Administer daily front office operations. ● Scheduling of staff’s rota and holidays. ● Have a passion for customer service. ● Handle customer’s complaints alongside management. ● Manage customer inquiries and bookings for large parties. ● Sort incoming and outcoming email. ● 90% office based but able to help up with FOH during holidays of managers and when need arise. ● Point of contact for suppliers and research of new ones when and if needed. ● Responsible of recruitment and onboarding as well as training alongside management. What’s in it for you: ● 9 to 5 Monday to Friday = 40H including lunch break. ● Closed Sundays. ● Closed from Christmas till the New Year. ● 28 days paid holiday inclusive of bank holidays. ● Constant training available, with great opportunity to master new skills & move up in the Company. ● Mentoring opportunities. ● 6 monthly team building/ well-being activities. ● Free food and drinks when working from our restaurant menus. ● 50% Discount for all employees and friends when dining in our restaurant up. ● Book your birthday off - guaranteed. ● £13.00 to £14.00 per hour (paid overtime). ● Paid every 2 weeks. ● Recommend a friend scheme with great bonuses per individual referral. All interested candidates must submit their full CV and cover letter through the job ad. Please note that the starting date will be the 13th of May.
CLOSED SUNDAYS - Salary: £12.00 - £13.00ph + Tips Rossella in Kentish Town has been voted in the top 10 Italian restaurants in London by OpenTable and is in the top 200 restaurants in London on Tripadvisor. We are on the lookout for a passionate, experienced, and trustworthy Waitress/Waiter. Must be extremely organised with the ability to multi-task with a keen eye for detail. A minimum of two years of experience in hospitality in the UK is required. 25 to 30 hours a week over 5 evening shifts, with flexible working pattern for the free evening. What’s in it for you: - Closed Sundays. - Closed from Christmas till the New Year. - Free food and drinks when working from our restaurant menus - 50% Discount for all employees and friends when dining in our restaurant up. - Book your birthday off – guaranteed. - £12.00 - £13.00ph, Gross pay (including Tronc) - Plus Tips - Paid every 2 weeks. - Free after-work drinks - Recommend a friend scheme with great bonuses per individual referral
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