Assistant Office Manager - GH cleaning uk - Hadleigh

Here's a professional Assistant Office Manager – Job Description tailored to your business and how Clean Green operates across multiple contracts.

Assistant Office Manager

Location: Home Based (UK)
Reporting To: Director
Hours: Full Time (Flexible depending on business needs)

About the Role

We are a growing, nationwide commercial cleaning and facilities support company operating across England. We are seeking a proactive, organised and adaptable Assistant Office Manager to support the Director and wider management team in the day-to-day coordination of operations across multiple contracts.

This is a varied and fast-paced role suited to someone who is confident working remotely, managing competing priorities, and supporting multiple stakeholders across the business.

The successful candidate will play a key role in ensuring smooth operational delivery, supporting contract management, and maintaining high levels of customer service.

Key Responsibilities

Operational Support

Provide day-to-day administrative and operational support to the Director

Assist in managing multiple contracts across England

Coordinate operational communications between managers, supervisors, and clients

Support mobilisation of new contracts

Assist with performance monitoring and KPI tracking

Help manage operational documentation and systems

Diary & Meeting Management

Manage and coordinate the Director's diary

Arrange internal and external meetings

Prepare meeting agendas and documentation

Attend meetings and take minutes where required

Prepare and present reports during management meetings

Customer & Client Support

Act as a professional point of contact for clients

Respond to customer queries and escalate where appropriate

Support client relationship management

Assist in resolving operational issues and complaints

Reporting & Administration

Produce reports using Microsoft Excel and Word

Compile operational updates and performance reports

Maintain records and filing systems

Assist with tender documentation and presentations where required

Support contract compliance and audit preparation

Team Support

Work collaboratively with managers across England

Support supervisors and operational staff remotely

Assist in coordinating resources across contracts

Support recruitment and onboarding administration where required

General Responsibilities

Adapt to changing business needs and priorities

Problem solve and provide practical solutions

Maintain confidentiality and professionalism at all times

Support continuous improvement initiatives

Assist with special projects as directed by the Director

Skills & Experience Required

Essential

Previous experience in an administrative or office management role

Strong Microsoft Office skills (Outlook, Word, Excel)

Excellent organisational and time management skills

Strong communication skills (written and verbal)

Ability to work independently from home

Problem-solving mindset

Ability to manage multiple tasks and priorities

Professional and customer-focused approach

Experience working as part of a remote team

Desirable

Experience in facilities management, cleaning, or service-based industries

Experience supporting multiple contracts or locations

Experience preparing reports and presentations

Experience working with operational or scheduling systems

Personal Attributes

We are looking for someone who is:

Highly organised

Proactive and self-motivated

Flexible and adaptable

Professional and confident

Detail-orientated

Calm under pressure

A strong communicator

A team player

What We Offer

Home-based working

Flexible working environment

Opportunity to grow within a growing national business

Varied and interesting role

Supportive management team

Opportunity to attend meetings and contribute to business growth

Additional Requirements

Must be comfortable working remotely

Occasional travel to meetings may be required

Must be able to work flexibly to meet business needs