We are hiring for an exciting new role on behalf of our client - OTTA Coffee House
Job Purpose
To prepare and serve high-quality coffee and food/drink items, deliver excellent customer service, and help keep
the shop clean, well-stocked and running smoothly.
Key Responsibilities
- Prepare and serve skilled, consistent, quality coffee (espresso-based drinks, filter coffee, milk texturing/latte
art, etc.) to company standard.
- Prepare acai bowls and other menu items to recipe and presentation standards.
- Provide friendly, efficient and professional customer service at all times, including taking orders and
operating the till.
- Undertake all cleaning duties, including front and back of house, equipment, and washing up, in line with
food hygiene standards.
- Monitor stock levels and carry out stocking/restocking of ingredients, cups, and consumables during shifts.
- Assist with receiving and storing stock deliveries correctly.
- Follow all health & safety and food hygiene procedures at all times.
- Report any customer complaints, equipment issues, or stock shortages to the Supervisor.
- Support colleagues during busy periods and contribute positively to the team.
- Carry out any other reasonable duties as required by the business.
Person Specification
- Previous barista experience preferred, though training will be provided.
- Genuine interest in coffee and quality food/drink preparation.
- Friendly, customer-focused attitude with good communication skills.
- Able to work efficiently under pressure during busy periods.
- Reliable, punctual, and willing to undertake cleaning and stocking duties as part of the role.
- Basic food hygiene awareness (training/certificate to be provided if not already held).