Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager /Service Delivery Manager. Plenty of Customer service experience. Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Lev...
We are currently recruiting for a Customer Service Advisor to support our expanding sales team. Provide exceptional customer service to clients via phone, email, and chat. Upsell products or services to customers when applicable. Previous experience in customer service or related field is preferr...
Manage and develop the Customer Services provision, to provide a first-class experience for all customers, identifying and implementing service improvements, resolving complaints swiftly and professionally, introducing follow-up and courtesy contact, adding value by representing the business in t...
Planet Pharma currently partnered with a rapidly growing CDMO, seeking to hire a Customer Service Administrator on an initial 6 month contract (with potential to extend). Planet Pharma is an American parented Employment Business/Agency that provides global staffing services with its head-quarters...
Customer Service-related systems and deliver training across EIMEA to build competence in Customer Services products and services. As the Customer Service Systems Product Manager, you'll play a pivotal role in optimising their EIMEA Region's customer service business system (SALESFORCE). Customer...
We are looking for an Export Customer Service Support to provide exceptional customer service experience for our customers & partners within EMEA. The main responsibility of the role will be to provide customer service to the EMEA region with a focus on our export partners and customers, covering...
Our customers are heroes to us and you will go above and beyond in optimising their experience through five star customer service and operational excellence. Responding to queries, update customer accounts and ensuring all customer issues are resolved effectively across all of our customers chann...
Our leading FinTech client are looking for a Head of Claims & Customer Service to take responsibility for their Claims and Customer Service delivery European business, including their operations and vendor management piece. If you are interested in this Head of Claims & Customer Service position ...
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Sharpsmart Rainham Essex facility are expanding and we have a brand new vacancy for a Customer Service Lead to join the team, reporting to the Customer Service Supervisor you will provide administrative leadership across operations, transport, field service and customer service to ensure to smoot...
Use systems such as Piano and Zendesk to promptly resolve customer issues, collaborating with our external customer service team (BCC) as needed. As a Customer Services Executive at. You will be responsible for addressing customer inquiries promptly and professionally, using our systems efficient...
The role of the Customer Value Chain Manager is drive the strategic management of the company’s Operations Partnerships (3PL) and Customer delivery process to optimise performance across quality, service, cost, innovation and sustainability with specific focus on the UK and IT regions. The role i...
Do you have customer service experience? Are you looking for a new challenge with a unique and innovative healthcare business?. They are now looking to recruit a part-time Customer Service Executive to join their growing team. To be considered for the role you will have experience of working with...
Leading a Customer Service team (10+) to deliver exceptional customer service to B2C and B2B customers. An excellent opportunity has arisen for a Head of Customer Service to join a rapidly growing Consumer Goods business. Strong Customer Service experience within a high-growth or large consumer g...
The Customer Escalation Lead will report into the Senior Customer Lead and will be responsible for supporting NCS customers, both young people and their parents and guardians, throughout their NCS experience. Experience working in a Customer Service environment, with extensive experience in handl...
Customer Services Advisor (German speaking) required by a leading hair colouring business based in London. Are you a skilled and bilingual customer services advisor fluent in both English and German?. Join a leading hair colour company, contributing your bilingual talents to enhance the customer ...
We are recruiting on their behalf for a Swedish and Norwegian-speaking Customer Care Advisor to work on a hybrid basis, going into the office only twice per week. Your duties will include answering customer queries by email or live chat fast and accurately; making sure players have a great experi...
They lead and develop training strategies focused on enhancing techniques, knowledge, customer engagement, and service excellence within their team. Delivering unique travel, entertainment and dining experiences to the world, Ten is a vital part of the customer engagement strategies of leading pr...
You will be responsible for consistently providing excellent customer service in every interaction and will need to handle inquiries and resolve issues to ensure customer satisfaction efficiently and effectively. To excel in this role, you will have a proven ability in Customer Service and Custom...
In the Customer Adviser role you'll be passionate about providing customers with an expert and personal experience, making it clear the things they value are in safe hands at Direct Line Group. Opportunity to apply to our customer service and data apprenticeship to develop skills for the future. ...
Customer Service Representative – Complaint Handling. Complaint Management – resolving customer issues relating to billing, invoices, delivery, and collections. Working with the wider business to investigating customers issues and resolving accordingly. ...
As a customer service representative, you will manage all customer queries and complaints. To do well in this role you will need to be able to remain calm when customers are frustrated and have experience working with customers. Providing feedback on the efficiency of the customer service process...