CPU Manager - Incipio Group Limited

Incipio curates beautiful spaces with vibrant atmospheres for great times. Vibrancy: the state of being full of energy and life Arbour: A lively bar and food hall serving the high volume of theatre goers, concert attendees, event visitors and office workers that visit Olympia every day. From healthy farm to fork salads to lunchtime favourites it's set to become the hub of the roof garden. What We're Looking For Experience in fast-paced food service, quick service restaurants, cafes or street-food environments A true team player with a positive, proactive attitude A friendly, outgoing personality with a genuine love for hospitality Ability to stay calm, organised, and positive during busy services Strong teamwork skills and a willingness to support the wider venue Excellent communication and guest interaction skills Attention to detail and pride in delivering great service Confident in food safety and allergen trained Flexibility to work evenings, weekends, and peak event times What You'll Be Doing Preparing and serving food quickly and consistently in a high-volume kiosk environment while delivering friendly, efficient service that keeps queues moving and guests happy. Engaging with guests to create great experiences and keep the atmosphere buzzing Working as part of a fast-paced team during busy periods and events, handling orders accurately, and bringing positive energy and professionalism to every shift. Following food safety, hygiene, and brand standards at all times, keeping the kiosk clean, organised, and fully stocked throughout service. Working collaboritvely with chefs and your team mates Supporting the wider team to keep service running smoothly Bringing positive energy, professionalism, and pride to every shift BENEFITS + BEST BITS Tronc paid fairly and equally 60% of our management teams have been promoted internally. Mental Maintenance: Therapy for free Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all Incipio venues Incipio Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Incipio curates beautiful spaces with vibrant atmospheres for great times. Vibrancy: the state of being full of energy and life Bar Arriba is a bright and buzzing West London rooftop bar and restaurant, serving Mexican-inspired bites and cocktails for unforgettable good times. What We're Looking For Previous experience in large volume hospitality, whether that's stadiums, events or the local pub! A true team player with a positive, proactive attitude A friendly, outgoing personality with a genuine love for hospitality Ability to stay calm, organised, and positive during busy services Strong teamwork skills and a willingness to support the wider venue Excellent communication and guest interaction skills Attention to detail and pride in delivering great service Flexibility to work evenings, weekends, and peak event times What You'll Be Doing Delivering fast, friendly, and memorable bar service in a high-energy rooftop environment Preparing and serving cocktails, spirits, beer, and wine to brand and spec Engaging with guests to create great experiences and keep the atmosphere buzzing Working efficiently during high-volume services, parties, and special events Maintaining a clean, well-stocked, and organised bar at all times Following all licensing, health safety, and hygiene standards Supporting the wider team to keep service running smoothly Bringing positive energy, professionalism, and pride to every shift BENEFITS + BEST BITS Tronc paid fairly and equally 60% of our management teams have been promoted internally. Mental Maintenance: Therapy for free Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all Incipio venues Incipio Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

We are seeking an outstanding Deputy General Manager with a love for giving guests elevated experiences, imparting their knowledge and passion for amazing food, wine and cocktails on a beautiful roof terrace. Lillie's is a sparkling wine bar and British sharing plates restaurant rooted in the rhythms of the English countryside. A celebration of homegrown supply, seasonal cooking, and modern British hospitality, it brings together the best of our fields, farms, and shores, paired with an expressive selection of sparkling wines from Britain and beyond. With expansive views across West London, the space offers a refined yet welcoming setting, designed to attract those seeking a premium and elevated experience at Olympia. The Role: As Deputy General Manager, you'll be key to the running and success of Lillie's. Our Deputy General Managers are pro-active, insightful, commercial leaders for their venues. You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of your team. We Expect You To: Have experience in fresh produce restaurants and wine bars, with a WSET Level 2 or above. Have pure passion for hospitality and giving guests a wonderful time. Take full ownership of your KPIs whether that is financials, people, compliance, stock management -- guest experience is at the core of your passion. Lead joyous, guest focused, shifts; managing everything from atmosphere to standards. Empower your team to develop through the career pathway, giving clear and example lead feedback. Obsess over service standards and deliver nothing short of excellence. Coach, mentor, and inspire with a big heart and a focus on people development. Work collaboratively with your General Manager, Head Chef and other stakeholders to achieve success. Ensure safety of your guests, your team, and your venue at all times. Maintain compliance and actively promote completion of online training, daily/ weekly checks and best practices. Adapt and evolve by embracing challenges and thrive in a changing environment. Communicate with impact -- clearly, effectively, and with intention. Always taking the time to review and follow up. Be an effective leader who is approachable, honest and supportive in driving the business forward. Who You'll Be: A Proven leader with experience in either a premium restaurant or wine bar. Someone who loves intimate dining experiences and individual, unique, guest experience and interactions. Energy, passion, and resilience -- you lead by example and thrive under pressure. A structured mindset -- setting clear expectations and empowering your team. Obsessed with communication -- constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the companies success. Engaged in wider Incipio culture, living and breathing our values. Curiosity and courage -- always questioning, improving, and innovating. Knowledge of British produce, champagne wine desirable. Fun! Capable of integrating seamlessly into Incipio's culture. Benefits Best Bits Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Incipio curates beautiful spaces with vibrant atmospheres for great times. Lillie's is a sparkling wine bar and British sharing plates restaurant rooted in the rhythms of the English countryside. A celebration of homegrown supply, seasonal cooking, and modern British hospitality, it brings together the best of our fields, farms, and shores, paired with an expressive selection of sparkling wines from Britain and beyond. With expansive views across West London, the space offers a refined yet welcoming setting, designed to attract those seeking a premium and elevated experience at Olympia. What We're Looking For Previous experience working with Wine premium hospitality A sharp eye for detail and a love for creating a polished, welcoming environment Experience with formal table service and guiding guests through premium food and drinks The ability to stay composed and professional during busy services or special events A true team player with a positive, proactive attitude A friendly, outgoing personality with a genuine love for hospitality Ability to stay calm, organised, and positive during busy services Strong teamwork skills and a willingness to support the wider venue Excellent communication and guest interaction skills Attention to detail and pride in delivering great service Flexibility to work evenings, weekends, and peak event times WSET desirble but not neccesary What You'll Be Doing Delivering fast, friendly, and memorable service in a high-energy yet premium rooftop environment Preparing and serving cocktails, spirits, beer, and wine Confidently recommending British dishes and beverages such as English Sparkling Wine, demonstrating knowledge of the menu Engaging with guests to create great experiences and keep the atmosphere buzzing Working closely with chefs and managers to keep service running smoothly Ensuring all front of house areas are spotless, organised, and welcoming Handling guest questions or concerns with professionalism and enthusiasm Working efficiently during high-volume services, parties, and special events Maintaining a clean, well-stocked, and organised bar at all times Following all licensing, health safety, and hygiene standards Supporting the wider team to keep service running smoothly Bringing positive energy, professionalism, and pride to every shift Benefits Best Bits Tronc paid fairly and equally 60% of our management teams have been promoted internally. Mental Maintenance: Therapy for free Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all Incipio venues Incipio Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Incipio curates beautiful spaces with vibrant atmospheres for great times. Vibrancy: the state of being full of energy and life Arbour is the heart of Olympia Roof Garden , a vibrant rooftop space made for celebrations, great food, and big moments. Bar Arriba is a bright and buzzing West London rooftop bar and restaurant, serving Mexican-inspired bites and cocktails for unforgettable good times WHAT YOU'LL BE GETTING UP TO Lead incredible shifts, motivating and driving your team Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team Ensuring the venue runs efficiently by setting an example and proactively leading your team and problem solving on shifts Motivating your team by providing excellent support, training and encouragement Working with your management team to drive sales in your venue with the support of your team Proactive planning, preparation and briefing of the team Bringing ideas, processes and orgainisation to life Attending training courses to develop your leadership skills and gain certification such as First Aid, Fire Marshalls and Personal Licenses Bringing positive energy, professionalism, and pride to every shift WHAT WE'RE LOOKING FOR Vibrant energetic individuals A leader, someone who enjoys setting examples and finding solutions An insightful and impactful human, who loves to see their team achieve A discipline for exceptional standards A natural with guests, someone who enjoys interaction Friendliness, playfulness and approachability A genuine desire to deliver a great experience to our guests BENEFITS + BEST BITS Transparent and fair TRONC Payments 60% of our management teams are people we have progressed internally Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all of our venues Incipio Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!