Customer Service Advisor - UK remote work from home - commission based - Reading

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• HAYS

  

  Customer Service Advisor

  28 days ago

  Reading

  Customer Service Executive -Reading.We’re seeking passionate customer service professionals who are committed to delivering exceptional experiences at every touchpoint.You’ll thrive in this role if you have:.Proven experience in customer support within a Contact Centre environment, with a focus

• De Vere

  

  Guest Relations Manager - Mortimer

  9 days ago

  Reading

  Guest Relations Manager - Mortimer Ready to create memorable experiences for every guest who walks through our doors? Join the team at De Vere Wokefield Estate in Mortimer as a Guest Relations Manager and play a key role in delivering exceptional hospitality from the moment our guests arrive. As the Guest Relations Manager you will act as a visible and welcoming host in the lobby - building genuine connections, proactively gathering feedback and ensuring every interaction leaves a lasting impression. You'll play a key role in continuously enhancing the guest experience, creating memorable moments and positive stays from arrival through to departure. What you'll be doing: • Welcome guests to the hotel and act as a friendly and visible host in the lobby, • Build strong relationships with guests, creating memorable and personalised experiences, • Encourage and gather feedback from guests throughout their stay, • Investigate and respond to guest comments and reviews, whether received in person, via email or online, • Work closely with departments across the hotel, • Share feedback and insights with the wider team to help continually improve the guest experience What we're looking for: • A confident hospitality professional with strong front-of-house presence, • Experience in guest relations, service and reputation management, • The ability to build rapport quickly and create lasting impressions, • Clear communication skills with sound judgement and decision-making ability, • A proactive mindset and genuine passion for exceptional hospitality This is a full-time role that involves working a mixture of shifts to include earlies from 7am-3:30pm, Lates from 14.00pm-22.30pm and middle shifts from 9am - 17.30pm - to include weekends on a rota basis. The Pay & Benefits: At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues. That's why we are proud to offer the following benefits for the role of Guest Relations Manager. • 29,243 per year, • Free meals on duty in our colleague dining facilities, • Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships, • We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a 20 love to shop voucher., • Varied shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone, • As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones, • Discover exclusive perks with our 50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage., • 28 days holiday each year (increasing annually up to 33 days), • Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities., • We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support., • Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling., • Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it., • We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event., • Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties., • Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones. De Vere Wokefield Estate set in 250 acres of rural Berkshire parkland is home to a historic Mansion House filled with traditional features and the contemporary Wokefield Place that offers state of the art facilities. It has 376 bedrooms and suites, 39 meeting rooms with large event space and a high tech dedicated conference building, an 18-hole PGA approved championship golf course and leisure club. Benedict's Bar, The 1560 Restaurant, The View Restaurant and our Summerhouse are some of our amazing food and beverage options at Wokefield Estate: there really is something for everyone. Your commute: just outside Reading, we're 10 minutes from J11 of the M4, with fast and direct trains from London Paddington to Reading Train station. At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.

• CPJ Recruitment

  

  Account Manager

  4 days ago

  Reading

  Entry Level Area Account Manager | Leading KBB Brand £30,000 Basic + £5,000 Bonus + Company Car + Training + Progression London / Home Counties Territory OX, SN, RG, SL, HP, WD, UB, KT, SW, W, HA, NW We are partnered with a well-established, market-leading manufacturer within the KBB sector, supplying high-quality kitchen and bathroom products through merchants, retailers and distribution partners across the UK. This is an excellent opportunity for someone looking to take their first step into field sales and account management within a structured, supportive and growing business. The organisation has a strong reputation for product quality, customer service and long-term partnerships, alongside a clear commitment to training, development and internal progression. The Role – Area Account Manager This is a field-based role covering retail, merchant and distribution customers across your region. You will be responsible for managing and developing customer relationships, supporting sales growth and delivering product training and account support in the field. Key responsibilities include: • Visiting customers across your territory (retailers, merchants and distributors), • Building and maintaining strong working relationships at branch level, • Supporting national and regional account activity locally, • Delivering product training and showcasing new ranges, • Assisting with promotional and marketing activity in-store and on site, • Working closely with internal sales and marketing teams This is a structured entry-level field sales role with full training provided and clear progression into senior account management. The Ideal Candidate for the Area Account Manager role We are looking for someone with the right attitude and potential rather than direct field sales experience. You will ideally have: • Experience in trade counter, retail, showroom, internal sales or customer service, • Strong communication and relationship-building skills, • A professional, organised and proactive approach, • Confidence speaking with customers face-to-face, • A genuine interest in moving into field sales, • Motivation to build a long-term career within a growing business The package for the Area Account Manager • £30,000 basic salary, • £5,000 paid monthly, • Company car (hybrid or electric options), • 25 days holiday + bank holidays, • Company pension scheme, • Full training and structured onboarding programme, • Clear career progression into field sales and senior account roles Ref: CPJ184

• The Channel Recruiter

  

  Enterprise Account Manager ( Apple Reseller)

  13 days ago

  Reading

  JOB TITLE: Enterprise Account Manager (IT Sales) Leading Apple Premium Reseller SALARY: £40,000-£45,000 Base Uncapped OTE + Benefits LOCATION: Reading (Hybrid 3 days a week in office) We are working with a leading Apple Value Added Reseller based in Manchester who, due to growth are looking to hire an Enterprise Account Manager, based from their Reading office and covering the M4 Corridor, London and South. As one of the Enterprise Account Managers you will work across the South of England, and be based from the Reading offices. You’ll identify new business opportunities, consult on IT projects, sell solutions and services (primarily Apple, but also Microsoft, Google and others), and provide ongoing account management. Your key responsibilities: Enterprise Account Manager As Enterprise Account Manager, you’ll primarily be responsible for new business development and account management across Public Sector, SME and Corporate Markets, in addition you’ll also be responsible for the following but not limited to: - • Achieving set financial goals (Gross Profit) and KPIs, • Following up and developing all leads provided to you, • Providing ongoing account management to customers, • Supporting in and leading events and other lead gen and marketing activities, • Networking amongst public sector communities and SME markets About You: Enterprise Account Manager We are looking for a self-driven, motivated individual who loves creating and evangelizing technology solutions. A strong sales professional who has sold into ideally both Public Sector and SME/Corporate but either or will still be considered and someone who understands how those markets works. You will have worked for an Apple Premium Reseller before, or for an IT Reseller or IT MSP. You’ll have an understanding of IT hardware, services and solutions and be able to articulate this across your customer range, and if you have sold Apple this would be a huge plus! Strong customer-facing presentation skills are required as well as strong communication skills. Interested? Apply Today! We are registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley. Her email is zoe@thechannelrecruiter.co.uk she will be happy to action your requests Keywords: Field Sales Executive, Sales, Sales Account Manager, BDM, Business Development Manager, Business Development Executive, IT Sales, MSP, Internal Sales Executive, Internal Account Manager, Client Manager, BDM, Enterprise Sales, Corporate Sales, Public

• Ultima

  

  Account Manager

  25 days ago

  Reading

  New Business Development Manager Ultima | Reading (Hybrid — 2 days/week) Are you a proven new business hunter with MSP experience, ready to sell managed and professional services at the highest level? Ultima is one of the UK’s leading IT services businesses, and we’re looking for a driven New Business Development Manager to expand our client base and fuel our growth. This is a new business role. You’ll focus on opening doors, building relationships, and closing deals for Ultima’s managed services, cloud, security, networking and professional services solutions. No farming, no account management — just pure sales growth, backed by world-class support. Why Ultima? Joining Ultima means selling for a brand with real market presence and credibility. You’ll also have the backing of: • An exceptional marketing function driving campaigns and demand generation., • Highly skilled presales and technical consultants to help design winning solutions., • A leadership team that clears the path so you can focus on selling. What you’ll do • Win new logo customers across mid-market and enterprise, positioning Ultima’s managed and professional services., • Leverage SDR- and marketing-qualified leads to accelerate pipeline growth., • Engage senior stakeholders — from IT directors to C-suite — with consultative, value-led selling., • Collaborate with technical experts to deliver tailored proposals that resonate., • Own the sales cycle end-to-end: from prospecting to negotiation to closure., • Build a robust pipeline and consistently exceed sales targets. What you’ll bring • Essential: Experience selling for a Managed Service Provider (MSP) in a new business capacity., • Proven success in selling managed and professional services to new customers., • Strong understanding of cloud, cybersecurity, networking, and workplace transformation., • Exceptional communication skills, from boardroom presentations to technical discussions., • A self-starter mindset: resilient, target-driven, and motivated by success. What we offer • Competitive base salary + uncapped commission with genuine high earning potential., • Comprehensive benefits package., • Ongoing professional development and clear career progression., • Hybrid model: 3 days per week in our Reading office for collaboration, coaching, and support. Apply now If you’re a driven sales professional with proven MSP new business experience and a passion for selling managed and professional services at one of the UK’s leading IT services businesses, we want to hear from you. Click Apply or message me directly with your CV and a short note on your biggest new business wins. Even if you don’t match every bullet, we’d encourage you to apply — diverse backgrounds and perspectives make Ultima stronger. Join Our Team: If you are a driven and ambitious sales professional with a passion for new business development and a strong background in IT or telecommunications sales, we want to hear from you! Apply now to join Ultima as a New Business Development Manager and take your career to the next level. Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Ultima we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles

• PinkGreen

  

  Account Manager

  21 days ago

  Reading

  The role We are looking for an ambitious Account Manager to join our team to manage the development and delivery of brand, website and ongoing campaign and digital marketing activity for global fintech clients. If you are an energetic go-getter, who loves their clients and has agency experience at at least an Account Executive level, then we would love to hear from you. A bit about us We are an independent design agency that works with some of the world’s most exciting fintech businesses. Our philosophy is simple – Do great work and be great to work with. It’s what has driven our team to interrogate, challenge, simplify and be creatively brave for over 19 years. Key responsibilities • You’ll be the first point of contact for your clients. Building strong client relationships is key., • You are the bridge between creative and the client – carefully balancing the two to deliver an exceptional client experience., • You’ll need to be able to think on your feet and be experienced enough to handle most things thrown at you., • The work is multi-channel and you’ll need to be comfortable with managing multiple work streams at the same time., • The role has elements of both project and account management., • Cost proposals, scheduling and budgeting are things you’ll do every day, along with talking to your clients and making sure they are happy., • You’ll regularly present budgets, timelines and work on to your clients., • Accountability for budget control and reporting revenue to the Finance Director, • Studio work loading for the PG Team, • You’ll need to be sensitive to client budgets but always thinking with your commercial hat on. Key skills • a good understanding of the creative process, • proven track record of building strong and lasting relationships with clients, • commercially aware and budget savvy, • organized, efficient and always ‘on top of things’, • a confident communicator with colleagues as well as clients, • experience with brand, campaign and website delivery management

• Concentrix

  

  Customer Advisor with Azerbaijani (Relocation to Bulgaria)

  16 days ago

  Reading

  🚀 We are growing! Our brand-new client is a leading tobacco company known for its commitment to quality products and excellent customer experience. We are now looking for a Customer Advisor with Azerbaijani to join our dynamic team and help us deliver outstanding support every day. In this role, you will be the first point of contact for customers, assisting them via email, chat, and phone 📩💬📞. Your day will be all about creating smooth and positive customer experiences, answering questions clearly, and making sure every customer feels supported. You will also get to learn the brand, products, and industry in detail so you can provide accurate and helpful information. Part of your job will be researching customer questions carefully and finding the right answers quickly and professionally 🔎. What we are looking for: • Excellent communication skills., • C1 Azerbaijani, both written and spoken., • Advanced English, both written and spoken., • Previous experience in customer service or a related field., • A customer-oriented mindset., • Good typing and computer skills, including MS Office., • Experience with CRM systems., • Strong attention to detail and accuracy., • The ability to work independently as well as in a team., • High school education. What you can expect from us: • Salary: €1,789.53 gross per month 💰., • Full-time role with shifts between 10:00 a.m. and 12:00 p.m., Monday to Sunday., • Monthly performance-based bonuses., • A convenient office location close to bus stations and the metro., • Fully paid training and onboarding to help you succeed from day one 🎓., • Continuous learning and development through Concentrix University., • Career growth support through professional development programs 📈., • Health and wellbeing initiatives., • Relocation support if needed, including accommodation and travel expenses ✈️., • Great extra benefits such as health and life insurance, Multisport card, transport allowance, bonus for important life events, paid leave for education, corporate discounts, company events, and more 🎁., • A referral bonus if you know someone perfect for the role. If you enjoy helping people, learning new things, and being part of a supportive team, this could be the perfect opportunity for you ✨

• Proactis

  

  Account Manager

  14 days ago

  Reading

  Job Purpose: Account Manager at Proactis Ltd is responsible for managing and growing a portfolio of existing customer accounts across the company’s procurement SaaS portfolio. This role is central to driving net revenue retention, deepening strategic relationships, and identifying and executing expansion opportunities within the existing client base. Working closely with Customer Success, Sales and Professional Services teams, the Account Manager serves as the primary commercial point of contact for a defined set of accounts — responsible for both protecting and growing account value. The role requires strong commercial acumen, executive-level stakeholder management, and the ability to translate customer objectives into tailored Proactis solutions. The Account Manager will own the commercial relationship across their portfolio, including account planning, executive business reviews, expansion pipeline development, and contract growth. Working proactively, they will understand customer goals, position the full breadth of the Proactis platform, and partner with internal teams to ensure ongoing value delivery and satisfaction. Success in this role demands a consultative, growth-oriented mindset, deep product knowledge, and the ability to manage complex strategic accounts in a competitive SaaS environment. Responsibilities: • Own a defined portfolio of strategic Proactis accounts, serving as the primary point of contact and trusted advisor for key decision-makers across procurement, finance, and IT., • Build and maintain multi-threaded executive relationships across assigned accounts, conducting regular Executive Business Reviews (EBRs) and strategic account planning sessions aligned to customer objectives and growth whitespace., • Act as the primary escalation point for commercial issues within assigned accounts, coordinating with Customer Success, Product, Professional Services and Support to drive swift resolution and protect account health. required approvals, negotiate commercial terms within agreed guardrails, ensuring timely signature., • Develop and manage an expansion pipeline across assigned accounts, identifying upsell opportunities (additional modules, users, services) and cross-sell motions across the Proactis product suite, • Lead commercial conversations with senior stakeholders, building compelling business cases and ROI narratives that support expansion investment decisions, • Own expansion forecasting for portfolio, reporting accurately to leadership;, • Drive and own renewal conversations for assigned account portfolio, including multi-year deal structuring and price uplifts. 🏢About Proactis Proactis is a leading Source-to-Pay software solution provider for mid-market organisations across a range of service-led industries. Our end-to-end modular platform enables customers to control spend and manage supply-chain risk; improve compliance and governance of their purchasing activities; reduce the cost of goods and services; and deliver efficiencies, all through process digitisation and automation.