Customer Service Representative (CSR)

Customer Service

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Customer Service Representative (CSR)

• Greeting and welcoming customers

• Identifying and addressing customers’ needs and advising them on our products and services accordingly

• Opening and managing personal and business accounts

• Supporting customers with daily banking, including cash, card, and cheque handling

• Providing loan and credit card facilities • Taking full ownership of customers’ queries through to resolution • Helping customers with the Magic Money Machines and Safe Deposit Boxes

• Actively participating in the store events, including Kids Rock, Money Zone, and Grand Openings

• Supporting new colleagues joining Metro Bank (you might even become their Buddy!)

• Constantly looking for ways to Surprise and Delight our customers!

  • Experience
    Not required
  • Languages
    English – Native
  • Employment
    Full-time
  • Salary
    £21,500 – £24,300 yearly
  • Starting time
    Immediate start!

pin iconIlford Town Centre, London

Bank • More than 250 Employees

Hiring with us since October, 2021

Metro Bank plc is a retail and commercial bank operating in the United Kingdom, founded by Anthony Thomson and Vernon Hill in 2010. At its launch it was the first new high street bank to launch in the United Kingdom in over 150 years. It is

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Hiring byAsif KarimActive 3 hours ago

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