A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job.: ** 1. Team Management** Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. Assign tasks, set schedules, and ensure adequate staffing during peak hours. Train new employees on store policies, procedures, and customer service standards. Monitor employee performance and provide feedback or coaching as needed. Foster a positive and productive work environment. ** 2. Customer Service** Ensure customers receive prompt, friendly, and efficient service. Address customer complaints, inquiries, and issues in a professional manner. Monitor customer feedback and implement improvements to enhance the shopping experience. Maintain a clean, organized, and welcoming store environment. ** 3. Inventory Management** Oversee stock levels and ensure shelves are well-stocked and organized. Coordinate with suppliers and vendors for timely delivery of groceries. Conduct regular inventory checks to prevent overstocking or stockouts. Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. Implement inventory control systems to track stock accurately. ** 4. Store Operations** Ensure the store operates efficiently and complies with company policies and procedures. Oversee the opening and closing procedures of the store. Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. Ensure compliance with health and safety regulations (e.g., food safety standards). ** 5. Sales and Promotions** Implement promotional campaigns and ensure displays are attractive and well-stocked. Monitor the effectiveness of promotions and provide feedback to management. Upsell products and encourage customers to take advantage of deals. Analyze sales data to identify trends and opportunities for growth. ** 6. Quality Control** Inspect incoming goods to ensure they meet quality and freshness standards. Remove expired or damaged products from shelves promptly. Ensure proper storage of perishable and non-perishable items to maintain quality. ** 7. Financial Management** Monitor daily sales and cash flow. Prepare and submit sales reports to management. Identify opportunities to reduce costs and improve profitability. Manage budgets for staffing, inventory, and store operations. ** 8. Health and Safety Compliance** Ensure the store complies with food safety regulations and hygiene standards. Train staff on proper handling and storage of groceries. Conduct regular safety inspections and address potential hazards. Maintain proper documentation for health and safety audits. ** 9. Vendor and Supplier Coordination** Build and maintain strong relationships with suppliers and vendors. Negotiate pricing and terms to ensure cost-effectiveness. Resolve any issues related to deliveries, quality, or pricing. ** 10. Problem-Solving** Address operational challenges, such as equipment malfunctions or staffing shortages. Handle customer complaints and resolve conflicts effectively. Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions). ** 11. Reporting and Analysis** Generate reports on sales, inventory levels, and customer feedback. Analyze data to identify trends, inefficiencies, and areas for improvement. Provide recommendations to management for optimizing store performance. ** 12. Communication and Collaboration** Act as a liaison between staff and upper management. Communicate store goals, policies, and updates to the team. Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. ** Key Skills and Qualities** Strong leadership and team management skills. Excellent communication and interpersonal abilities. Attention to detail and organizational skills. Knowledge of grocery products, inventory management, and food safety standards. Ability to work in a fast-paced environment and handle multiple tasks. Customer-focused mindset with a problem-solving attitude. By effectively managing these responsibilities, a Shop Supervisor ensures the grocery store operates efficiently, delivers exceptional customer service, and achieves its sales and operational goals.
Job Overview We are seeking a highly organised and detail-oriented Office Administrator to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by managing administrative tasks, supporting staff, and maintaining efficient office systems. This position requires proficiency in data entry, strong computer skills, and excellent phone etiquette. Duties Perform data entry tasks accurately and efficiently to maintain up-to-date records. Utilise Google Suite to create, edit, and manage documents and spreadsheets. Answer phone calls professionally, providing excellent customer service and support. Assist with clerical duties including filing, photocopying, and scanning documents. Maintain an organised office environment by managing supplies and equipment. Support financial processes by using QuickBooks for invoicing and record-keeping. Collaborate with team members to ensure effective communication and workflow. Computerise office processes to improve efficiency and reduce manual tasks. Qualifications Proven experience in an administrative or office role is preferred. Strong organisational skills with the ability to prioritise tasks effectively. Proficient in data entry with a high level of accuracy. Familiarity with Google Suite applications (Docs, Sheets, Drive). Excellent phone etiquette and interpersonal skills for effective communication. Basic knowledge of QuickBooks is advantageous but not essential. Ability to work independently as well as part of a team in a fast-paced environment. Job Type: Full-time Pay: £39,000 per year Schedule: Monday to Friday Language: English (preferred) Visa Sponsorship Available.
Bank Staff – Support Care Worker – Favore Didio Limited Positions available at: His Grace House Salford M6 Permanent Area: Salford M6 7GE Rate: £11.50 - £12.60/hour Hours: 7am – 3pm or 2pm – 10pm or 9pm to 8am Support Care Worker – HIS GRACE HOUSE His Grace House is provided and run by Favore Didio Limited. We are an independent provider of supported living services for individuals who require support due to a mental health diagnosis and learning disability or autism. About the Role As a Support Care Worker, you will care for people as well as manage other care workers. Support Care Workers provide a safe environment for our service users and facilitate their comfort. As a Senior Carer for Favore Didio we ask you to care for our residents like they are your own family, caring for their Physical, Psychological and Social needs. Assisting residents with personal care activities such as washing, personal hygiene, dressing and assisting with meals. We would love to hear from you if you have previously worked as a Care or support worker, Care Assistant, Care Giver, Homecare Worker, in Social Care or as a Community Support Worker. We offer our care staff flexible hours on full or part time basis over the 7-day week to offer a good work-life balance and have access to training. Don’t miss out … apply today! Candidates must be willing to complete their Level 3 Health and Social Care qualification (if not already obtained) in order to be considered for this role. About You: Our service users deserve the best care possible, every day of the year. You will therefore need commitment and the desire to give someone your best attention. You will work as part of a team to ensure quality care delivery. If you have a calm, trustworthy and caring nature then this job could be right for you. We are looking for kind and caring people who want a job where they can really make a difference to people’s lives. Our successful candidate will have the following qualities and experience: Experience of leading a team. A committed and organised approach. A confident communicator with excellent verbal and written communication skills. Good command of English Language is essential. Flexible to work shifts. Previous experience working in a Care Home/Supported Living environment (desirable but not essential). Experience of working as a Senior Care Assistant / Support Worker (desirable but not essential). Level 3 qualification in Health and Social Care (desirable but not essential to commence in the role, although essential to complete on successful appointment of the role if not already obtained). As all the care is delivered in one place, a car is not needed for this position. We are an Equal Opportunity employer. This role involves “regulated activity” as defined by the Safeguarding Vulnerable Groups Act 2006. An Enhanced DBS check will be required.
About Us: At Haadi Traders Ltd we’re passionate about delivering exceptional customer experiences and curating high-quality products. As a growing retail brand, we value innovation, teamwork, and a customer-first mindset. Join us in shaping the future of retail! Position Overview: We seek a dynamic Retail Manager to lead daily operations, inspire our team, and drive sales growth. You’ll ensure seamless store functioning, uphold brand standards, and foster a welcoming environment for customers and staff. Key Responsibilities: · Team Leadership: o Recruit, train, and mentor staff. o Schedule shifts, conduct reviews, and cultivate a positive culture. · Sales & Performance: o Develop strategies to meet/exceed sales targets. o Analyze KPIs and implement improvement plans. · Customer Experience: o Resolve issues promptly and ensure top-tier service. o Gather feedback to enhance satisfaction. · Inventory & Visual Merchandising: o Manage stock levels, conduct audits, and reduce shrinkage. o Design eye-catching displays aligned with brand guidelines. · Operations: o Ensure compliance with safety/policies and optimize workflows. o Maintain store presentation and equipment. Requirements: · Bachelor’s degree in Business or 3-5 years of retail management experience. · Proven leadership, sales, and customer service skills. · Strong organizational, tech, and communication abilities. · Flexibility to work weekends/holidays. Preferred Qualifications: · Experience in [specific industry, e.g., fashion, electronics]. · Visual merchandising expertise. · Proficiency in inventory software (e.g., Light speed). What We Offer: · Competitive salary + performance bonuses. · Health insurance, retirement plans, and paid time off. · Employee discounts and professional development opportunities. How to Apply: Submit your resume and a cover letter explaining your fit to Use “Retail Manager Application – your name as the subject.
Pizza Chef in Manchester. Are you passionate about the art of crafting authentic Neapolitan pizza? Do you dream of working in one of the oldest and most renowned pizzerias in Naples, which has now expanded its legacy to London and beyond? If so, L'Antica Pizzeria da Michele is looking for a dedicated and skilled Pizza Chef to join our growing team in one of our locations in Manchester, King Street Responsibilities: As a Pizza Chef at L'Antica Pizzeria da Michele, you will be responsible for creating Neapolitan-style pizzas using traditional techniques and high-quality ingredients. Ensure the consistency of our pizza offerings by following established recipes and methods, maintaining the high standards that our customers have come to expect. Work closely with the kitchen team to coordinate and streamline pizza production, contributing to the overall success of the restaurant. Conduct regular quality checks on ingredients and finished products, ensuring that every pizza meets our exacting standards. Engage with customers and provide an immersive dining experience by showcasing your passion for pizza-making. Follow health and safety guidelines to maintain a clean and organised workspace, promoting a safe environment for both staff and customers. Requirements: Proven experience as a Pizza Chef, preferably with expertise in Neapolitan-style pizza making. A genuine love for the art of making pizza and a desire to contribute to the legacy of L'Antica Pizzeria da Michele. Strong culinary skills, attention to detail, and the ability to work in a fast-paced environment. Excellent teamwork and communication skills to collaborate effectively with other kitchen staff. Willingness to adapt to the unique requirements and standards set by L'Antica Pizzeria da Michele. What We Offer: Competitive salary Opportunity for career growth within a globally recognised brand A dynamic and positive work environment The chance to be part of a culinary legacy and share your passion for pizza on an international stage If you are ready to be a part of the continuing story of L'Antica Pizzeria da Michele, please submit your application. We look forward to welcoming a new member to our team who shares our dedication to delivering an unparalleled pizza experience. About Us: L'Antica Pizzeria da Michele stands as a symbol of tradition and excellence in the world of pizza. With roots dating back to Naples, our pizzeria has earned a reputation for serving some of the finest Neapolitan pizza for generations. We've expanded our presence to London and various other global locations, spreading the authentic taste of Italy to pizza enthusiasts worldwide. — Who are we? In the heart of Naples, the Condurro family began what would become a long history of great pizza producers in 1870. Michele Condurro, Salvatore's son, mastered the family art of pizza making, which he acquired from the legendary Torre Annunziata masters who were professionals in the preparation and kneading of pizza dough, as well as the cooking of pizza. Michele founded his first pizzeria in 1906 on the current location of Ascalesi Hospital, which required the pizzeria to relocate due to construction. The pizzeria was relocated to its current home on Via Cesare Sersale in 1930, which has been named "the sacred temple of pizza" by specialists and journalists... Since then, five generations of master pizza makers have carried on the work of the founder, respecting the tradition and being faithful to Michele’s instructions: there are only two types of Neapolitan Pizza, the “Marinara” and the “Margherita”; and no “junk” should be used in making the pizza that could alter its world-famous genuineness and taste. The secret of Da Michele’s enduring success is in the use of natural ingredients, and of an old, traditional, time-tested method of leavening pizza dough. Job Type: Full-time Pay: £18.00-£25.00 per hour Expected hours: 30 – 48 per week Benefits: Company pension Discounted or free food Employee discount Flexible language requirement: English not required Schedule: Every weekend Monday to Friday Work Location: In person
Key Responsibilities: - Perform general and deep cleaning tasks in residential homes, including vacuuming, dusting, mopping, and sanitizing. - Handle laundry and ironing services as needed. - Maintain a high standard of cleanliness and professionalism in every home. - Restock cleaning supplies and notify management of any shortages. - Communicate effectively with clients to ensure satisfaction and address specific needs. Requirements: - Minimum of 3 years of professional cleaning experience in domestic or residential settings in the UK is a must. - Strong attention to detail and commitment to delivering high-quality work. - Ability to work independently and manage time efficiently. - Possession of a valid driver’s license and access to a reliable car (preferred). - Physical stamina to perform cleaning tasks. - Flexibility to work varied hours, including weekends. - Friendly and professional demeanour.
We are looking for an energetic and physically fit individual to join our team as a Street Food Seller. This is a part-time role with the following details: Job Responsibilities: • Selling delicious burgers and hot dogs on the streets • Carrying a tray weighing between 10-12 kg • Ensuring excellent customer service and maintaining food safety standards • Assisting with food preparation when needed Job Requirements: • Physically fit and able to carry the tray • Available to work on Friday and Saturday nights, from 10 PM to 3 AM (timings may vary) in Manchester • Friendly and approachable demeanor with a positive attitude • Strong communication and customer service skills • No experience necessary – full training will be provided Compensation: • depend on experience • Extra hours available • Paid weekly or monthly, based on your preference Additional Information: • Uniform will be provided • Flexible working hours with potential for more shifts • Join a friendly and supportive team in a dynamic street food setting • Opportunity for growth and additional responsibilities