Personal Lines Insurance Account Handler.
ABOUT US Routen Chaplin are an Insurance Broker and we have been providing insurance solutions for businesses and individuals from our offices in Long Eaton for over 30 years. We now have an exciting opportunity for an enthusiastic individual to join our team as a Personal Lines Account Handler. THE ROLE To provide an end to end service to existing Personal Lines customers and potential new customersCovering all aspects of their insurance arrangements, to advise, arrange and secure the appropriate cover at a competitive premiumTo cover all products including Household, Motor, Breakdown, Motorcycle, Travel, Pet, Residential Property and all other personal risksTo generate opportunities with existing client base by raising awareness of other products availableTo be aware of and maintain up to date knowledge of the regulatory environment as it applies to your workTo work as part of a small team SKILLS AND EXPERIENCE Knowledge of Acturis is essentialKnowledge of Open-gi is desirablePrevious experience of working within an Insurance Broker environmentKnowledge and understanding of FCA rules and guidelines relating to commercial customersWillingness to continue to develop knowledge of insurance and related issues through formal and informal learning, both internal, and externally.Confident & effective telephone skillsAbility to liaise with colleagues when appropriate.Ability to develop and sustain relationships with customers & insurers.Ability to construct effective written communications, including letters and reportsAbility to prioritise and organise own workload to ensure that deadlines & diary are adhered toComputer literate including use of Microsoft Windows Programs - Word, Excel, PowerPoint, Outlook In return you can expect a salary of between £21,000 - £23,000 depending on experience, pension contributions and 25 days annual leave plus bank holiday. No agencies at this stage please.