Customer Service Representative BRIGHTON SUSSEX

Other

13/07/2020

Customer Service Representative BRIGHTON SUSSEX

Customer Service Representative BRIGHTON SUSSEX.

WORKING RECRUITMENT LTD. Job Description

You will be responsible for assisting customers via the telephone with their inquiries.

You will take information & log the details accurately onto the internal system & be focused on customer service at all times.

As a call handler you will be responsible for:

• Receiving a high volume of inbound calls from customers

• Inputting data onto the CRM system

• Meet customer needs,

• Keep customers informed of all activities associated with the process

• Updating systems accurately

• Demonstrating a high level of customer service

• Ensure customer queries are handled efficiently

Qualifications Experience & skills:

• Good communication & interpersonal skills

• Excellent customer service

• Good telephone manner

• Team player

• Good computer skills incl. MS packages

It is not essential that you have call handler experience however experience in a telephone sales role is desirable. If you have worked in retail hospitality or customer service this would be a fantastic opportunity for you with full training & further progression.

To be considered please submit your CV & Cover letter to WORKING RECRUITMENT LTD Today!

Additional Information Apply now for consideration info@workingrecruitment.com

Key Words: Working Recruitment LTD, Working, We are Working, Jobs, Permanent Jobs, Telephone, Sales, Account Manager, Upselling, Telemarketing, Regional Sales, Area Sales, IT Sales, IT Lead Generation, Appointment Setting, Telephone Fundraising , Business to Business ,Telephone Market Research, IT Support, Expo , Exhibition, Business Development Manager, Recruitment, Consultancy, Administration, Call Centre Director, Sales Team Leaders, PA, Reception, Data, Brighton, Sussex

  • Employment
    Full-time

pin iconSouth East;West Sussex;Shoreham-by-Sea

Hiring company

Working Recruitment LTD

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