Customer Service Engineer - North West

Office & Admin

30/07/2020

Customer Service Engineer - North West

Customer Service Engineer - North West.

Customer Service Engineer - MI (Nuclear Medicine) - North West Siemens Healthineers is recruiting a Customer Service Engineers around the North West ( Liverpool, Manchester) to install, troubleshoot, repair and maintain a range of medical diagnostic equipment and address customer support issues promptly and professionally.

Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.

This isa field-based role with significant requirement to work at customer sites.

What are my responsibilities? Work in cooperation with the SupportCentre to carry out service, maintenance, updates and installation of SiemensHealthineers products within your designatedproduct range and assist under supervision with other products.

When applicable provide out of hours technical service support and complete individual mandatory weekend working provision.

Attend product training courses (in the UK and abroad) and work toward completion of Siemens Professional Certificate in order to build competence in providing technical assistance and support to customers.

Identify any opportunities to improve efficiency and effectiveness of team processes.

Maintain good communications and team working with all Managers and Colleagues.

Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met.

Understand and comply with Siemens work instructions, quality policy and codes of conduct policies and regulatory requirements at all times.

Ensure material parts are processed in accordance with policy.

Complete personal administration in a timely and accurate manner.

Maintain all test equipment, tools and company property in good and working order.

What do I need to qualify for this job? HNC/HND in an Electronics or Engineering.

This is a field-based role offering considerable independence Ideally you will have previous field se...

  • Employment
    Full-time

pin iconEngland;Manchester

Hiring company

Siemens

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