Assistant Restaurant General Manager.
Job DescriptionAssistant Restaurant General Manager Job Reference: KFC/TP/1040546/7947 Number of Positions: 1 Contract Type: Full Time Contract Details: Shift Work - Need to be fully flexible Salary: 22000 - 22000 Working Hours: 45 hours over 5 days Job Role: Assistant Restaurant Manager Region / Division: Franchise Function: Operations Location: Liverpool Apply for this job Job Introduction You are the right hand man or woman to our Restaurant Managers, as an Assistant Manager to help to run our multi-million pound restaraunts. You will be in charge of team engagement and helping your team achieve amazing results! Your job involves running the restaurant, coaching the team, controlling the business and most of all making sure every customer that walks through our doors is wowed by an amazing experience! Main Responsibilities What would you be doing? As an Assistant Restaurant General Manager for KFC, you will assist the RGM in the day to day management and leadership of the team. You will supervise shifts to ensure that sales, profitability and standards are maximised and all Company policies and procedures are followed. You will proactively coach and support the team at all opportunities. Key job functions include: Customer * Create a customer focused environment which is appealing to KFC's diverse customer * Manage all customer complaints in line with company policy, escalating issues to Area Coach, where appropriate. * Assist the RGM in rigorous completion of period restaurant evaluation Action Plans, completing actions in a timely manner. * Regularly review customer experience reports. Develop and communicate a period action plan, utilizing relevant company tools to ensure the restaurant is consistently achieving the company standard. * Support and assist the RGM in follow up on any issues arising from EHO audits; following plan to ensure action is taken in a timely manner. * Ensure that litter patrols are carried ...