Assistant Regional Delivery Manager.
Job DescriptionWe are currently recruiting for Assistant Regional Delivery Manager's within our Liverpool region. Our Assistant Regional Delivery Managers assist the Regional Delivery Managers in our larger regions making sure our network of Community Delivery Managers work in sync, keeping customers happy and our costs down. You'll help solve problems for our customers before they become real issues. Why join our Liverpool Region Field Team? As a business, Hermes is driven by our four values of; Do the right thing, Dare to be different, Strive for more and Be customer obsessed. It's because of these values that we are the UK's leading consumer delivery service handling over 300 million parcels per year and still growing. It's an old cliche but no two days are the same which makes for an exciting and fast paced working environment bringing you both challenge and reward in equal measure. What you will do: * Be responsible for influencing regional performance targets and customer satisfaction through the guiding, coaching and managing of a team of Community Delivery Managers to drive self-employed courier performance. * Maximise deliveries and collections within the region through the successful and timely recruitment, engagement and retention of Delivery Managers. * Influence the build of and responsible for the delivery and forecast of regional budgets; managing costs and ensuring the team understand the financial impact of their decisions. * Providing influence within a delivery unit estate within your region assisting the Regional Delivery Manager in ensuring day to day delivery unit operations to ensure that Hermes deliver a professional and sustainable service. * Ensure that the work environment is safe for themselves and others through setting and implementing best practice and improving operational processes. * Build and maintain strong relationships with the Depot General Manager, and key depar...