Registered Care Branch Manager.
Registered Care Branch Manager - Doncaster Our client are a leading provider of Home Care across the UK through their large network of branches. They are an award winning brand to work for and are currently looking to significantly expand their branch network. As a result of this expansion they are looking to recruit talented Registered Care Managers to open new branches across multiple locations. Role Summary Responsible for the smooth, efficient and profitable day to day management of the branch and provide management, guidance and support to all branch staff, carers and customers To be the Registered Manager of the branch and to register with CQC within 6 months of employment Identify any areas of opportunity to improve the development and performance of the branch to retain and grow the branch hours Plan and attend customer visits on a regular basis to ensure communication and service standards are being maintained at the highest level To maximise the profitable growth of the branch by achieving challenging and realistic KPIs and targets that improve the growth of the branch To initiate, prioritise and manage a process for reviewing branch staff and carers that are underperforming Pro-actively support and manage cares and customers in the branch to retain staff and customers Ensure Best Practice is shared in the branch improve and exceed overall effectiveness, performance and service standards. To support the carers in the continual development of the brand and excellent service delivery to customers To work closely with key support office departments to ensure there is a clear and concise communication strategy that adds value to the branch To ensure the compliance and quality for all customers is met in line with CQC standards and legislative requirements. Lead and manage on any areas of performance and take action to improve where required. To ensure that all policies and procedures are communicated and implemented effectiv...