Customer Service Agent

Other

21/09/2020

Customer Service Agent

Customer Service Agent.

DESCRIPTION Customer Service Agent Poole Full and Part Time Positions Available There's no feeling quite like uniting tech lovers everywhere and we get to do it every single day. Connecting our people, our customers and our partners. We're a team of 41,000 colleagues working across nine countries to deliver excellence. Be part of framing the future with us. You'll certainly feel proud when you see what you can achieve here. Teamwork is key in our Customer Services Department as we work with our Business Customers helping them with their day to day queries about their Currys or Carphone Warehouse purchases. Were busy every day answering calls and emails making sure our Customers get all the support they need. As part of this role, you'll be responsible for: Taking Inbound calls from our Business Customers Responding to emails Working to the highest possible standards of Customer Service Using initiative and investigation skills to resolve Customer queries You will need: A strong Customer Service focus To be innovative in solving Customer concerns To be confident using computers although full training will be given To be a great Team Player We're one team and we celebrate all the great things you do. One way we show our gratitude is by giving you access to a range of lifestyle benefits, including: 10% Bonus (paid monthly) on top of a great Basic Salary Wide range of colleague discounts through corporate perks scheme Pension Scheme Life Assurance Sharesave scheme Beyond that, we'll be with you every step of the way, enabling you to get the most out of your role. Training plans are a given, and you'll have access to additional e-learning resources to really see your career develop in the way you want. We're building a team that brings technology to people, making their lives better, easier and fuller, and you can be part of it.

pin iconWiltshire

Hiring company

Dixons Carphone

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