Deputy Manager - East London

Office & Admin


Deputy Manager - East London

Deputy Manager - East London.

Deputy Manager / Assistant Manager - Wood Green

H&T began serving communities in London in 1897. Since then we have expanded to become one of the oldest and leading pawnbrokers in the UK. In recent years, H&T has accelerated its development by adding new products and services, expanding the store network and developing a complete online service. Our continued investment in the business and the communities we serve has resulted in us being the largest pawnbroker, offering a high standard of customer service to all our customers.

Due to our continuing success, we are seeking a driven, motivated Deputy Manager / Assistant Manager for our store in Wood Green, with a strong emphasis on the retail sales side with a steady work history within managing a good size sales team. Not only is this about building customer relationships, but motivating the team to maximise sales and being driven and passionate.

Assistant Manager/Deputy Manager/ Retail Supervisor

Assisting the shop manager in overseeing the daily operations of a shop. You’ll be expected to meet specific operations standards, financial goals and objectives as well as maintaining a high level of customer satisfaction.

Key responsibilities:

• Establishing great customer relations atmosphere by greeting every customer and providing the customer with a prompt and efficient service

• Administering loan products whilst explaining all the necessary information to the customer

• Assisting in sourcing and recruiting Retail Assistants

• Assisting with the training and development of staff

Skills required:

• Customer service experience within a retail environment

• Some supervisory or management experience is advantageous, but not necessarily essential

• Good understanding of Maths

• Fluent English speaker

The person:

• Must have excellent communication skills

• Approachable and helpful

• Friendly and engaging demeanour

• Reliable and trustworthy

• Excellent rapport builder


  • Employment

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Hiring company

H&T Pawnbrokers

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