Customer Service Advisor - Manchester



Customer Service Advisor - Manchester

Customer Service Advisor - Manchester.

Title: Customer Service Advisor

Location: Manchester

Salary: £20000 - £24,000 per annum

Our client is looking to recruit a permanent, full-time Customer Service Advisor to be based in Manchester.

Job responsibilities:

Providing members with advice and guidance on next steps and their on-going journey with the organisation.

Developing and maintaining excellent communications with other teams and divisions

Day to day operational functions relating to the contact centre policies and procedures within agreed Service Level Targets

Providing an excellent service to both internal and external customers

Respond to all inquiries from all members up to the first level resolution and refer any second resolution calls to other sections across the organisation as appropriate.

Requirement and Attributes:

Excellent PC & typing skills.

Excellent written and verbal communication skills.

Able to work in a team.

Good attention to detail.

Flexible to work shifts.

Keywords: Customer Service Advisor, Call Centre Advisor, Customer Services, Customer Service Assistant, Consumer Advice, Customer Service Agent, Customer Service, Inbound Call Centre, Inbound Contact Centre, Contact Centre Advisor, Contact Centre Agent, Call Centre Agent.

  • Employment

pin iconManchester

Hiring company

BCT Resourcing

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