Mobile Service Delivery Manager - Building Services.
Vacancy Reference: TS-SDM-NOR-AM-2107
Job Title: Mobile Service Delivery Manager
Job Type: Full Time; Permanent
Location: Regional - Home Based - North
Benefits: Company Car and Fuel Card
We at Atalian Servest Group have an exciting opportunity for a Mobile Service Delivery Manager to join the team.
** Candidates MUST have a strong 'Mobile Building Services' background and can demonstrate this along with the management of high volume reactive and PPM type contracts **
The successful candidate will have responsibility for the day to day management and supervision of the mobile engineering team to ensure operational performance of contracts within designated region. They will ensure efficient and high standard of delivery of services within contractual KPI's through the mobile engineering team, co-ordination with helpdesk. They will also develop mobile engineers while acting as the first point of escalation for Account/Contract Managers and Helpdesk.
As a Service Delivery Manager, your key tasks will include (but not limited to):
- Ensure that engineering teams are appropriately supervised, and comply with contractual commitments, and site operating processes.
- Conduct tasks in a safe manner and follow the requirements of any instructions or safe systems of work provided.
- Ensure awareness of site procedures in addition to Atalian Servest's own, and that any contradiction is covered by assessment and permission prior to proceeding with any work.
- Ensure any other employees and/or sub-contractors under their direction are instructed in relation to any safe systems of work.
- Report any hazards which cannot be rectified immediately to the appropriate person for action and if necessary, take immediate remedial action to temporarily safeguard against the risk of injury or damage.
- Ensure all accidents, dangerous occurrences or near misses which occur in area of responsib...