Let's start with the facts CarShop aims to be the employer of choice within the motor retail industry. We put a lot of time and effort into finding and nurturing the very best candidates for every job, recognising and rewarding your achievements and supporting your personal development. Achieving this goal will help us maintain our position as the UK is leading used car supermarket group. It will also enable us to set the standard by which all other motor dealerships and car supermarkets are measured. Established in 1999, CarShop have a £700 million annual turnover, 55,000+ annual retail sales, up to 9,000 cars in group stock at any one time, over 1400 employees, 20 years of experience, 9 huge retail stores, and great ambition for continued innovation and success. The job in a nutshell To conduct servicing and repairs to many different marques of vehicle To perform diagnostic testing to identify faults Ability to maintain a safe and productive work environment Work on a team basis with your peer group across all other functions across the business unit for the benefit of overall business performance and maintaining positive and open communication to assist this process Effectively communicate to customers Understanding of different warranty schemes and how these affect customers Ensure all relevant paperwork is completed accurately and on time Ensure PDI's are completed and notify the customer of any advisory Follow assignments through to completion, meets deadlines and deliver on promises What you will need Essential to hold a full UK/EU Driving Licence Own a stocked tool box and basic servicing items with being able to use these for work purposes Ability to communicate with a diverse work group Experienced in communicating effectively with customers, in a clear and concise manner Experienced as a Vehicle Technician desirable Relevant City and Guilds qualification desirable A working knowledge and practical experience in complying with Health an...