Service Manager - Care.
We are looking for an enthusiastic and self-motivated individual who wants to make a difference to the lives of the people we support so caring and supporting attitude is necessity. KEY RESPONSIBILITIES UNDERTAKEN BY THE SERVICE MANAGER: To monitor and support the delivery of person centred services to all people using the service. To monitor and support the health and safety of people using the service and support staff To ensure that the actions of all staff directly supporting people using the service support their care, protection and well-being, and in compliance with external regulations and standards To provide supervision and support to Team Leaders and Support Workers through effective recruitment and selection, coaching and Performance Management as well as Support to manage their team of Support Workers. To ensure effective financial administration of the services delivered, through the effective deployment of staff and budgets To use and update IT processes to include the completion of accurate rota and timesheet information using Lifeways Cold Harbour system as per Lifeways procedures To work effectively with external agencies to promote the work of Lifeways and to increase referrals and placements within the Area in line with defined business targets. To develop the knowledge and skill of staff teams through delivering service specific training as and when required To develop own knowledge and practice relative to continuous service improvement Ensure that all services delivered are compliant to contract Audit services regularly and report accordingly Continuously improve service performance across services for which you are responsible Recognise and encourage innovation across services for which you are responsible Ensure that purchaser contracts and agreements are in place for all people using the service SUPERVISORY RESPONSIBILITIES UNDERTAKEN BY THE SERVICE MANAGER: Supervise, mentor and act as a positive role model to T...