Graduate Trainee - Customer Support.
Role: Graduate Trainee - Customer Support Ref: J10304:NE:GJ:GTCS Sector: Technology Communications, research and project management are all functions synonymous with the client we're representing. They're looking for a graduate to join their dynamic office as first line customer support in order to aid in their rapid growth! All you need is a degree and excellent telephony skills - ideally proven in a customer experience role or similar. With an ever growing client base, the organisation requires a friendly individual to take ownership in managing client relationships. The successful candidate will be in regular contact with professionals from a variety of industries and sectors. As such, they will be highly organised, ensuring that projects are executed in an efficient, timely and profitable manner and that clients understand the full range of services that the organisation provides. A fantastic package awaits the successful candidate! A generous salary structure, lucrative incentive schemes and welcoming office atmosphere are a few select benefits offered by our client. The Role: - Act as a day to day touch-point for customers that make up an ever growing client base - Verse yourself in the services that our client offers in order to best meet customer needs - Ensure that projects are being executed in an efficient and timely manner - Engage with clients with a professionalism that reflects the company's brand - Take ownership of client relationships in a growing business to aid your career progression The Package: - A competitive basic salary of £23k - A vibrant culture, welcoming atmosphere and regular socials - An attractive office location - Lucrative bonus/incentive schemes - Pension scheme You: - Educated to degree level - Excellent interpersonal/communication skills - Previous experience speaking to customers over the phone is beneficial Next Steps: If you require this job specification or to apply in an alternate fo...