IT Support Manager / IT Service Manager / Technical Team Leader

Office & Admin


IT Support Manager / IT Service Manager / Technical Team Leader

IT Support Manager / IT Service Manager / Technical Team Leader.

Job Title: IT Support Manager

Don't wait to apply after reading this description - a high application volume is expected for this opportunity.

Location: Cambridge

Salary: £25,000 - £35,000 per annum

Job type: Full time, Permanent

Do you enjoy providing high quality IT support to businesses but prefer working face-to-face? Are you looking for a role that can grow and develop with your abilities?

You will be an important part of the onsite support team in a multi-faceted role that combines strategic advice, account management, project work and 'hands-on' desk side IT support to some fantastic companies doing amazing things.

About the company:

Established in 2001 the company are widely regarded as Cambridge's leading supplier of outsourced IT support. They provide bespoke onsite & remote support to start-ups and SME's in various sectors from biotechnology, life sciences to finance.

The role:

You will be supporting typically 4-6 clients, when things return to normal working on site 3 - 4 days a week (all within a one-hour radius of Cambridge) but currently working remotely from home/ the officeTo hit the ground running with onsite client support, with assistance from our head office service desk teamDelivering varied and interesting IT projectsProviding guidance and strategic advice for clients

What we need from you?

Excellent and proven technical skills within a Window environment and Active Directory Management and some exposure to VMware, Cloud Computing (AWS and Azure), Veeam and Storage Platforms (NAS & SAN) would be usefulThe ability to build strong relationships and gain the trust of the clients you visitExcellent customer skills; you must be a people person with patience and confident communication skillsGreat problem-solving skills with the ability to see the challenge through

What's in it for you?

They're a family, a friendly bunch with p...

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