IT Apprentice

Other

18/08/2020

IT Apprentice

IT Apprentice.

IT Apprentice Vision was founded in 2008 as a small family run business and has developed into a dynamic and established network of Independent Financial Advisers, providing advice to clients throughout the country, from our head office in Falmouth. As an IT apprentice, you will be studying towards an Infrastructure Technician Level 3 Diploma whilst developing your knowledge and skills with on the job training. Here at Vision we are passionate about providing an outstanding apprenticeship experience and in previous years have been awarded 'Outstanding Apprenticeship Employer.'The perfect candidate will be self-motivated, approachable and show a real desire to lean. Roles and responsibilities: First line support for internal technical issues First line support for telephone issues Maintenance of hardware request logs and access request logs Basic troubleshooting for our national team of advisers Maintain user accounts on internal systems Review automated reports and suggest appropriate resolution Liaise with third party suppliers where appropriate Desired skills: Working knowledge of Microsoft packages Basic networking knowledge Working knowledge of G Suite Understanding of ITIL framework Knowledge of Power BI If you would like to join our team, we would love to hear from you! Full course details are available on application. After successful completion of the apprenticeship, a permanent position will be considered for the right candidate...... click apply for full job details

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Hiring company

Vision Independent Financial Planning Ltd

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