Rentokil Initial Credit Controller Dudley £21,000 - £22,000 per annum FTC (6 Months) Rentokil Initial is a FTSE100 organisation in the UK and we are one of the largest business services companies in the world including a number of global brands including Rentokil, Initial and Ambius. We have 10 businesses covering a range of business services from Pest Control, Washroom Hygiene, Specialist Cleaning, Interior Plants through to Property Preservation & Dental & Clinical Waste management. We have also recently been voted Glassdoors Best Place to Work in 2020 Employees choice and we have been voted top rates workplace in 2019 by indeed. As the Credit Controller you will be responsible for the following; Maintain own set of accounts and ensure collection activity is in line with the current process Ensure accurate collection activity is maintained at all times Ensuring constant improvement against customer satisfaction measures and internal operational measures with regard to the customer's issues. Proven track record to work without being supervised Manage a high-level workload and pick up any ad hoc projects to support the department To manage issues in a timely manner without escalating to team leader Assist to resolve customer related issues and complaints, including all customer communications Assisting to develop and disseminating appropriate debt information, ensuring outstanding customer queries are thoroughly investigated and escalated through the Credit Control function Assisting in the production of reports Escalation of non-standard processes Requirements To be considered for the Credit Controller position you will ideally have the following; 2 years credit control experience as a minimum Previous exposure working in a finance environment, numerate, with the ability to understand, interpret and communicate complex accounts and financial reports. Excellent excel skills Previous exposure working within collections Ability to m...