IT Platform Support Team Lead



IT Platform Support Team Lead

IT Platform Support Team Lead.

IT Platform Support Team Lead

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IT Platform Team Lead

Clayton-le-Moors, Accrington

To £60,000 + benefits

Play a part in changing the future @ Studio Retail Limited!!

About us

Studio Retail Limited is one of the largest online value retailers in the UK. We offer a personal shopping service to 1.8 million customers each year online via our fantastic Studio and Ace websites and our catalogue. We are based in Clayton-le-Moors, Accrington with great motorway links across the North West of England.

About the Opportunity

At Studio Retail Ltd, we are constantly evolving to meet our customers’ needs and we now have an opportunity for an IT Platform Team Lead, based in Clayton-le-Moors, Accrington.

As IT Platform Team lead you will be responsible for managing and develop capability within the Platform Support Team to deliver against agreed service levels, adhere to service and operational transition processes whilst ensuring IT platforms remain patched, compliant, resilient, and capacity planned.

Key accountabilities

* Ensuring effective service and operational transition into business as usual on behalf of the

* Platform Support Team.

* Effectively manage the 24/7 Platform Support Team aligned to agreed service levels for all business platforms.

* Adhering to and improving operational processes to reduce effort and maximise automation and efficiencies.

* Leading and driving the development of the team, where the performance and potential of people is maximised.

* Ensure departmental resourcing is effectively managed and costs are in line with budget.

Who are we looking for?

* Previous experience of IT Platform Management covering multiple technical disciplines (Windows / UNIX / Linux etc)

* Appropriate professional qualifications and experienc...

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