Transition Project Manager

Office & Admin


Transition Project Manager

Transition Project Manager.

Job DescriptionKey essentials for all roles: * Transition PM - Payments Processing, business focused over IT * Able to adapt culturally * Business minded first. Technology second * 90% hands on - 10% delegation * Huge focus on deadlines and time scale EXIT AND TRANSITION MANAGER one with experience leading tech services transitions (SIM, AMS, Hosting, etc), one with experience in Contact Centre/Back Office and one with experience in Financial Processing/reconciliation or general finance experience) Purpose: Deliver seamless transfer of services from incumbent to new service provider and ensure all operational activities to exit from incumbent are completed to plan Duration: 12 months rolling Direct Reports: 2: * Application Management Services and Hosting Services E&T Lead * Contact Centre Services and Document Management / Fulfillment Services E&T Lead Role / Deliverables During Procurement / lead up to Contract Award: * Manage discussions with incumbent on Exit (Service Transfer) Plan, ensuring a coherent, viable, joined up and complete plan is produced to cover all of the services * Review bidders proposed transition plans, ensuring they are comprehensive, viable, clear and joined-up for all the in-scope services * Review bidders proposed transition / set-up plan for Service Integration and Management (SIAM), ensuring it is comprehensive, viable and clear * Ensure there is alignment across incumbent and bidder Exit and Transition plans to deliver a joined-up approach to Service Transfer, with specific focus on SIAM * Define acceptance criteria for SIAM exit and transition deliverables and communicate * Ensure appropriate acceptance criteria are in place for all services exit and transition deliverables and that these are effectively communicated * As well as responsibility for the overall Exit and Transition Plan, take specific responsibility for transfer / set-up of Service Integration and Management services Post Contract...

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Hiring company

International Business Solutions Consult

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