Product Lead, Social Care Software



Product Lead, Social Care Software

Product Lead, Social Care Software.

Are you an experienced Systems Manager, Product or Application Lead? Do you have specific experience of working with or managing Social Care case management systems? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Product Lead to manage the ongoing operation, efficiencies, implementations and upgrades of a Social Care case management system for a respected & established organisation in the midst of a digital transformation programme.

The main purpose of the role is to ensure the ongoing development, management, and support of the Social Care case management system to the business. Further day-to-day activities will include troubleshooting faults with the system or processes, business process re-engineering, system support and administration, staff management building and maintaining interfaces/API’s, workflow/form design, BI reporting, developing UI, UAT, training and upgrades.

Must Have

* Experience working in an applications consultancy or implementation capacity (implementation/upgrade, build, configuration, testing, training, support) on a project to install or upgrade commercial software applications.

* Experience working in a Product Manager/Lead, Business Systems Manager, Applications Manager, Applications Team Leader capacity

* Business/Systems Analysis experience including requirements gathering, process mapping, process analysis and improvement.

* BI Reporting (using one of SSRS, PowerBI, Business Objects, Crystal Reports, etc)

* SQL scripting for data interrogation

* Experience with a Social Care Case Management System (Such as Azeus Care, Advanced Saturn, Advanced Care Director/CareWorks, OCC ContrOCC, OLM Carefirst/Swift, Servelec Mosaic/Framework-I, or System-C Liquidlogic, etc).

As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on custome...

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