Service Desk Engineer

Office & Admin

03/08/2020

Service Desk Engineer

Service Desk Engineer.

We're supporting our clients as they adapt to the unprecedented circumstances brought about by COVID-19. We're currently recruiting for essential roles, which will help our clients deliver vital services for people and businesses at this time. All interviews, assessments and background checks will take place online, to completely remove the need for face-to-face contact.

It's important to note that most of our sites are now closed and employees are working remotely where they can. Where offices are required to stay open, we are following government guidelines on personal hygiene standards, daily cleaning of employee work areas, maintaining safe distances and limiting the number of people in the office at one time. We also have clear policies on business travel and continuity.

The welfare of our people is of paramount importance to us, and we're doing everything we can to keep our employees and customers safe during this time.

Service Desk Engineer role responsible for providing 1st line network support to our customers supported in the Reigate/West Malling NOC.

This is a 12 month FTC role as part of a 4 step plan to provide maternity leave cover for the Network Ops Director (Sam Rocha). This is linked to approved RAF ID 6959 which will cover this role financially.

Capita Networking Solutions is looking for a Service Desk Engineer - Based in West Malling

The Service Desk Engineer is the 1st line support person within the Service Desk Team. This team is a busy and dynamic team who are the central and 1st contact for our customers, field engineers and 3rd party suppliers. The successful candidate will be hardworking, a team player, methodical and have a professional telephone manner. They must be able to multi task and have a positive "can do" attitude.

Responding to inquiries and requests for assistance and resolving customer inquiries for one or more products or services. Utilizing tools to provide remot...

  • Employment
    Full-time

pin iconWest Malling

Hiring company

Capita

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