IT Technician

Office & Admin


IT Technician

IT Technician.

We are currently recruiting a fantastic opportunity for an IT Technician with 2 years experience to join this prestigious organisation and provide 1st and 2nd line support to your colleagues. Working for the IT Network Manager your role will encompass:

• Day-to-day support and maintenance of the network and computer equipment

• Providing first line through to 2nd line support to internal colleagues through email or the IT ticketing system

• Diagnosing and resolving basic network, software and hardware faults and performing basic maintenance repairs and upgrades, escalating as appropriate.

• Logging and maintaining support requests and keep users informed of progress

• Carrying out routine maintenance of the IT and AV systems, suggesting improvements where necessary.

• Assisting the IT and Network Manager with projects

• Responding to incidents and ad-hoc requests

• Provide technical support for external guests when required

• Testing equipment routinely to ensure it is working correctly

Experience Required:

• Minimum of 2 year's experience working in a front-line IT support environment

• Experience of a Microsoft domain environment desirable

• IT qualifications desirable but not essential

• Having a strong willingness to undertake further training in support of the job role is necessary

Some Great benefits await the successful candidate including 25 holiday days (plus public holidays) & Free lunches

Please send your CV today, we look forward to hearing from you!

*** please note due to the high number of applications at this time we regret to say if you haven't heard from us within 5 business days, your application was unsuccessful in this instance***

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