Finance Business Advisor (Associate level).
Finance Business Advisor -Associate level 12 MONTH FTC OPEN TO LOCATION The opportunity: The Finance Business Advisor plays a key role to advise and support our client serving engagement teams in order to effectively manage their projects with the organisations external clients. There are two main components to this role: providing on-demand financial advisory support to engagement teams reaching out through a variety of technological conduits (online chat, phone line or by logging a ticket) and impactful proactive outreach to engagement teams that have been identified as needing intervention through financial metrics exception reporting. The role will provide support across all UK and Ireland business. As a valued member of the Finance Business Advisor team you will have the opportunity to ensure high standards of financial management and expertise across all client engagements within your portfolio whilst serving as a Trusted Business Advisor. You would be required to provide first line on demand support including analysing, diagnosing and resolving stakeholder queries to develop a strong culture of financial awareness, and accountability. Your key responsibilities: You will outreach to client teams based on analysis of generated and customised reports and take responsibility for ensuring all queries are resolved to suitable completion Provide guidance on local policy and leading practices Facilitate training for client serving team on Mercury and effective financial management practices Contribute to continuous improvement by sharing knowledge and providing support to other team members across borders, service lines, and industries and constantly leverage leading practices Review open items in ServiceNow (ticketing system), prioritise follow up activities and schedule engagement team meetings for the week. Spend scheduled time 'on the grid', taking calls / chats from client servers - which includes activit...