Duty Manager

Education

21/09/2020

Duty Manager

Duty Manager.

We are looking for a Duty Manager to manage team, oversee facilities, security and customer service. Duty Manager responsibilities include overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees. You will also meet regularly with upper management to stay up-to-date with organizational changes, issues and improvements. Ultimately, you will ensure all operations flow smoothly and help us meet our company goals. Responsibilities Keep track of monthly, quarterly and yearly goals Work with management to assess and improve processes and policies Monitor and report on revenue and cash flow Uphold and enforce company policies Train new hires and manage team Address employee complaints or performance issues as needed Check in with employees regularly to determine satisfaction Schedule shifts Help management create the departments budget Address customer issues and complaints Schedule regular maintenance and cleaning of facilities Meet regularly with upper management to stay informed on company issues Oversee security of the facility Work as all rounder when it is needed Requirements Work experience as a Duty Manager or similar management role Previous experience in the hospitality or leisure industry preferred Customer service experience Knowledge of cash management and budget control procedures Team management skills Strong organizational skills Experience with facilities maintenance and/or security Strong problem-solving skills Availability to work in shifts including weekends BSc in Business Administration is a plus Working hours Between 25-40

pin iconRedhill

Hiring company

Wacky Kingdom

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