Customer Advisor

Other

03/08/2020

Customer Advisor

Customer Advisor.

Job Description

Adecco UK are currently seeking committed and Safety conscious staff to work as Customer Service Assistants at St Erth Station!

Pay rate:£9.30 - £10.00 per hour depending on experience

Benefits

• Free travel pass

• Temp assignment 8 weeks with the view to be extended

• St Erth - great location!

Shifts are days on/off between the earliest times of 8am to latest times of 6pm (mon - sun). Approximately 20 hours available per week with a view for overtime.

**Start date W/C 10thAugust**

Our Customer Service Assistants, will provide a First-class service to our customers whilst ensuring their safety at all times.

They will Pro-actively seek to help customers through clear communication to pass through the station whilst effectively managing an increase footfall of people during the summer period.

You will often be the first person and the last person our customers meet on their journey, therefore your role as a Customer Service Assistant is vital in upholding the safety and service to all customers.

You may be required at times to undertake roles such as bus replacement, crown control and ticket checking. You will be at your nearest station however there will be times you will be required to travel at other stations, a duty pass will be provided to you to enable free travel whilst on duty.

Responsibilities:

. Effectively manage the footfall of customers ensuring the safety of all who pass through them.

. Delivering excellent customer service by responding to customer enquiries as quickly and efficiently as possible.

. Report any incidents and undertake measures to ensure the safety of the station.

. Wear uniform and I.D badge when working on shift and travelling to and from that shift

Training will be given in all aspects of the role.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities ...

  • Employment
    Full-time

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Hiring company

Adecco

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