Field Care Supervisor

Sales & Marketing

04/08/2020

Field Care Supervisor

Field Care Supervisor.

Reports to Care Manager Summary of role Responsible for implementing field based quality control systems and providing support to all Care & Support Workers within a defined area. Principal responsibilities · To carry out Individual Needs Assessments for new and potential clients. · To conduct risk assessments as part of the Individual Needs Assessment and update these as required as part of the individual's risk management. · To carry out introductory visits every time a Care & Support Worker visits a client for the first time. · To ensure all client visits are always covered. · To be on-call in case of emergency. · To liaise closely with Care Coordinators regarding recruitment, permanent allocation of Care & Support Workers and the writing of Care & Support Agreements. · To identify suitable Care & Support Workers to cover for any absences, this may be due to sickness or holiday. · To allocate suitable alternative Care & Support Workers when an existing Care & Support Worker notifies that they are unable to attend a call. · To facilitate the practical induction of all new Care & Support Workers. · To provide and facilitate in-field training as and when appropriate. · To identify any additional training needs of Care & Support Workers and report accordingly. · To conduct client reviews and respond to Individual Review Forms completed by Care & Support Workers as soon as possible. · To urgently report any changes in a Care & Support Worker's or client's schedule to the Care Coordinator. · To monitor, supervise and mentor all Care & Support Workers in the field. · To provide support to all Care & Support Workers in the field. · To monitor all clients for service and Care & Support Worker satisfaction. · To ensure accuracy and completeness of all documentation held in clients' homes. · To encourage and identify opportunities for Care & Support Workers continuing professional development. · To ensure that all written r...

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Hiring company

Caremark

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