Senior Security & Network Analyst.
Excellent opportunity for an experienced Senior Security & Network Analyst to join a leading global organisation. Responsibilities: Service Ownership - accountable for the following key aspects of Network and Security services: Palo Alto Security Products Capacity planning & trend analysis, SLA's, service forums, alerting, incidents, requests, problems, knowledge, configuration and technical road map Respond to 3rd level Service Desk incidents or requests and manage through to resolution utilising problem solving techniques or escalate where necessary Responsible for Incident Management conforming to the Service Owner remit Development and coaching within the team on standard operating procedures and key processes in line with area of expertise and identify training needs to Team Leader Take a lead role in driving performance/process improvements within the team to achieve KPIs Incident Management: Utilising problem resolution techniques, restore service as quickly as possible and minimise the business impact of incidents Problem Management: Detection and prevention of reoccurring incidents or problems. Experience required: Strong experience in an enterprise level networking environment Experience of Network Security Firewall experience Desirable experience: Palo Alto experience (ideally supported, configured etc.) Benefits: Annual bonus Generous contributory pension Share save Private health care other benefits Please get in touch ASAP as initial video interviews will take place shortly and the client can complete process for the successful candidate through remote onboarding. This job was originally posted as www.totaljobs.com/job/90638016