Bartender and Waiter / Waitress
hace 22 días
£12.31–£13 por hora
Jornada completa
London
Position Summary This position is to provide excellent customer service, ensuring that all customers experience unmistakable Senzala style every time they visit our shop. Position Scope The role Is the face of Senzala and is the key to creating the right impression and therefore the lasting image of the company. A passion for food and serving customers is a must for this role, providing friendly service as well as ensuring that all food served to customers meets the Senzala standard. Key Position Responsibilities • Ensure that all company standards of service are followed through to the required standard., • Handle customers complaints where appropriate, ensuring they are dealt with promptly and effectively., • Being a real foody – Have up to date product knowledge including menu, wine and coffee knowledge., • Ability to sell and recommend items when and where appropriate, • Ensure that all transactions are carried out accurately and company standards are followed when handling cash., • Wear the correct uniform at all times and ensure that company hygiene and health and safety standards are followed., • Ensure that the restaurant is clean and presentable at all times and cleaning schedules and duties are carried out., • Assist other members of the team where necessary and ensure that the teamwork is maintained across all areas of the restaurant., • Attend work on time to ensure the smooth running of the shift. Key People Responsibilities The waiter will be responsible for the smooth running of the shift and building rapport with customers to ensure our costumers enjoy a fantastic experience. Knowledge, Skills & experience • Good verbal and written communication skills, • Good organisation skills, • Passionate about customers and food, • Show great product knowledge, • High level of self motivation and ability to use own initiative, • Good understanding of health and safety, hygiene and licensing regulations, • A Can do Attitude, • Previous waiting experience essential, • Approachable and a team player, • Polite and Problem solver
Entrevistas hoy
45 High Street, BR3 1AW, Beckenham
