Family Support Worker - Focus Findings UK Limited

We are looking for flexible and reliable Support Workers to join our team in Romford. This role is ideal for individuals who hold a Level 3 Diploma in Residential Childcare and/or have at least 2 years of experience working in children’s residential care. You must be available for a mix of waking night and long day shifts and confident in supporting children and young people with a range of complex needs. Key Responsibilities: - Provide consistent, high-quality care in line with individual care plans - Support children with daily routines, emotional development, and behavioural needs - Promote life skills, independence, and positive outcomes for each child - Use trauma-informed and therapeutic approaches to build trust and resilience - Maintain a safe, nurturing, and structured environment - Monitor and record behaviour, incidents, and progress accurately - Support overnight and full-day shifts, ensuring constant care and supervision - Work in partnership with internal teams and external professionals - Uphold safeguarding, health and safety, and care standards at all times Essential Requirements: - Level 3 Diploma in Residential Childcare (completed) and/or - Minimum 2 years’ experience in a children’s residential care setting - Strong understanding of safeguarding and child protection - Flexible to work waking night and long day shifts on a rota basis - Resilient, emotionally aware, and calm under pressure - Strong communication and team-working skills - Previous experience using Clearcare is advantageous Desirable: - Full UK driving licence Benefits: - Casual dress - Company pension - Free parking - On-site parking - Referral programme Schedule: - 10 hour shift - 12 hour shift - 8 hour shift - Day shift - Every weekend - Holidays - Monday to Friday - Night shift - No weekends - Overtime - Weekend availability - Weekends only PLEASE NOTE WE ARE NOT ABLE TO OFFER WORK VISA SPONSORSHIP FOR THIS ROLE

Care Worker duties and responsibilities A Care Worker’s primary duties include providing physical care and support to their patient. Their daily duties can include: Assisting the patient with bathing, grooming and getting dressed Handling household tasks like grocery shopping and laundry Preparing and serving meals at the appropriate time Administering oral and topical medication under the supervision of medical personnel Providing mental and emotional support Making recommendations to family members and healthcare personnel on the plan of care Organising suitable recreational activities for the patient Collaborating with other health care and social care professionals to provide the best possible care • Manage schedules, meetings, and calendars for senior staff and management. • Maintain and organize company records, personnel files, and operational documents. • Support onboarding and scheduling of security officers and patrol staff. • Act as a liaison between clients and operational teams to ensure service standards are met. • Support the preparation of client service reports, invoices, and timesheets. • Monitor daily attendance and duty rosters of field staff. • Oversee general office upkeep including supplies, filing systems, and document control. • Assist with compliance documentation, training records, and internal audits. • Coordinate with HR and accounts departments for payroll and personnel updates.

About the Role: We are looking for dedicated and empathetic Support Workers to join our team in providing care and support for young people aged 16–18 in semi-independent accommodation. You will play a key role in helping young people transition to independence by offering emotional support, guidance with daily living skills, and helping them achieve their personal goals. Key Responsibilities: Support with life skills (cooking, budgeting, cleaning, etc.) Promote independence, safety, and wellbeing Maintain accurate logs and incident reports Provide emotional and behavioural support Safeguard vulnerable young people at all times Work in accordance with placement plans, risk assessments, and policies Requirements: Previous experience in a care/support role with young people is desirable Strong safeguarding awareness Enhanced DBS check (or willing to apply) NVQ Level 3 in Health and Social Care (preferred, not essential) Flexibility to work weekends, evenings, and sleep-in shifts We Offer: Ongoing training and support Opportunities for career development A supportive and professional working environment. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. Employment is subject to enhanced DBS clearance and references.

Key Responsibilities Visit clients at their homes. Provide personal care and assistance, including help with washing, dressing, and mobility. Offer companionship and emotional support, reducing feelings of loneliness and isolation. Support clients with daily living tasks such as meal preparation, light cleaning, shopping, and medication reminders. Encourage and support clients to engage in community activities and build social connections. Monitor clients’ well-being and promptly report any concerns or changes to senior staff or relevant professionals. Maintain accurate records of visits, care provided, and client progress. Respect and promote clients’ dignity, choice, and independence at all times. Work in accordance with health and safety regulations and the organization’s policies and procedures. Skills & Qualities Good communication and listening skills. Empathetic, patient, and understanding nature. Ability to work independently and manage time effectively. Reliable and trustworthy. Commitment to maintaining confidentiality and professional boundaries. Willingness to travel locally and work flexible hours. Qualifications & Requirements Experience in care, support work, or a related field.

Salary: £70000.00 per annum dependent on experience & qualifications Position: Full Time (37.5 hours per week) Positions available: 1 Registered Manager – Children’s Home Alexandra Children’s Home is a newly established home for children 12-17 years old, and due to up-and-coming expansion, we are currently looking for Registered Managers for our Therapeutic Children’s Homes who are keen for a new and exciting role. Competitive Salary of £70,000 per annum. We offer 36 days paid annual leave per year and a loyalty scheme which rewards you with extra annual leave following 2 years of service. The role of a Registered Manager is the person with overall responsibility for day-to-day management of the Children’s Home and is accountable for the delivery of a high quality of service provision, incorporating care, welfare, safety and security of all children and young people in their care in order for them to achieve a secure base. Supporting, leading and managing a team of staff who will provide protection and support the children with their physical, psychological, emotional & social development. Person Specification Essential · Due to Ofsted Regulations, all employees in our Residential Service must be over 20 years of age. · Experience of working in a Senior or Strategic Role within a children’s residential care setting · Level 3 Diploma in Children’s Residential Service or equivalent · GCSE in Maths and English at C Grade of above · Physically fit · Resilient, enthusiastic and motivated person · Proven ability to lead staff teams and line management experience, including supervisions · Excellent communication skills, both verbal and written · Calm, approachable manner, adaptable and non-judgemental · Able to work under own initiative and as part of a team · Excellent organisational skills · Knowledge of Child Protection & Safeguarding · GCSE in Maths and English at C Grade or above · Ability to drive and holds a current driving licence Desirable · NVQ or Diploma Level 5 in Leadership & Management in Residential Children’s Services or equivalent · Previous experience in a Deputy Manager or Registered Manager role in a Residential Children’s Care Setting · Social Work Qualification of Equivalent · Any relevant or transferrable skills, such as First Aid trained · Knowledge of the Children Act & Children’s Homes Regulations · Understanding and knowledge of Therapeutic Approach to Childcare Duties & Responsibilities · In accordance with Alexandra health and safety policies and procedures, the registered individual is responsible for ensuring Health and Safety guidelines are adhered to. · Responsible for keeping an up-to-date register of all young people being admitted transitioned to another provision and discharged from the service. · Ensure operational manning levels are maintained within the home. The registered manager must liaise with the HR team to arrange and assist in interviewing new staff. · Ensure that you and your staff work in accordance with the Statement of Purpose and Function of the home. Understand, update and continuously improve relevant Alexandra Children’s Home documents to include The Statement of Purpose, Young Person’s Guide, policies and practice standards; seeking approval and communicating changes to others as appropriate. · Demonstrate effective leadership to direct and support the staff team to deliver person centred childcare working towards the best outcomes for each young person · Manage, supervise and mentor staff; organize work patterns and training, and conduct and record regular supervisions and appraisals. · Demonstrate a working knowledge, implement, adhere to and give guidance to other staff on: Children’s Homes (England) Regulations 2015, The Children Act 1989 & 2004, Care Standards Act 2000, Equal Opportunities Policies, National Quality Standards for Children’s Homes, and Local Authority Child Protection Procedures, and any subsequent changes to said legislation. · Demonstrate a working knowledge of Ofsted Inspection guidelines, promptly implementing any recommendations following an Inspection. Timely notification of any significant events or changes within the home, including completion of Regulation 45 Reports within the given timeframe as instructed by Alexandra Children’s Home. · To ensure that you and your staff team implement and adhere to Alexandra Children’s Home Safeguarding Policy and Local Authority Safeguarding procedures. · Work cohesively and in partnership with team members and other professionals (Social Workers, Police, Education, and Health) to contribute and monitor the multidisciplinary assessment of children’s needs, support children in order for them to reach their full potential as outlined in their care plans, and in accordance with Alexandra Children’s Home Policies & Procedures, Local Authority Instructions and relevant legislation. · Ensure Local Authority Social Workers are notified of all significant events, incidents, important changes and physical interventions within 24 hours. · Ensure that young people receive a sensitive residential service which best meets their individual social, racial, psychological, educational, cultural, physical identity and health care needs according to the Statement of Purpose and Function of the Home and Alexandra Children’s Home policies and procedures, and children facing particular crisis and stresses are offered appropriate additional support in a timely manner. · Organising the availability and deployment of staff within the home and wider Alexandra Children’s Home Community, ensuring rota’s are covered to meet regulations mandate. · Ensure that the home is fit for purpose by ensuring that Fire Regulations and Health and Safety Regulations are met, Quality Assurance and Regulation 44 Reports action points are addressed promptly. Appropriate records are kept and that fire drill procedures are adhered to in accordance with Alexandra Children’s Home policies and procedures. · Manage Performance and Development by using regular staff supervisions and annual appraisal process in order to promote a culture of self-awareness and understanding. Working in partnership with Senior Management and Human Resources to address and manage any issues of poor performance or misconduct · Participate effectively in the on-call duty system. · Attend monthly Manager, TDP, Community and house meetings and implement any actions as agreed. · Complete appropriate training including the level 5 diploma in Leadership and Management within the required timeframes, ensuring that an up-to-date training record is maintained. · Additional responsibilities will include representation to Local Authorities and at panels, conference meetings and Strategy Groups; and analysing trends and Quality Assurance documentation to constantly strive to improve standards for young people in our care. · Undertaking other duties as may be deemed appropriate from time to time. We are looking for candidates who have proven managerial skills in a Residential Care Setting and are passionate about improving the lives and outcomes for children and young people. We are an activity-based company and promote the well-being of our young people through a wide and varied programme of activities, sports and hobbies. Alexandra Children’s Home is committed to safeguarding & promoting the welfare of children & young people. The post is subject to an enhanced DBS disclosure, an employment background check, satisfactory references & verification of right to work in the UK. CVs will not be considered without an application form.