Finance and Income Officer - CAH

About the Role
As our Senior Income and Finance Officer, you will:

• Take the lead on rent collection, arrears recovery, and service charge management.
• Deliver accurate financial reports, forecasts, and budget monitoring to support decision-making at senior level.
• Work with housing teams to ensure tenancy sustainment, financial inclusion, and compliance with housing regulations.
• Supervise and mentor colleagues, driving high performance in income and finance services.
• Play a key role in delivering our organisational objectives and improving outcomes for residents.
  This role is pivotal to ensuring that every pound collected and invested contributes to high-quality housing services and long-term affordability for our tenants.
  ⸻
  About You
  We are looking for someone with:
• A strong track record in income management and finance within housing (private rented and/or affordable sector).
• Excellent understanding of rent setting, service charges, arrears recovery, welfare benefits, and housing legislation in England.
• Strong analytical, reporting, and IT skills, with the ability to translate data into actionable insights.
• Great communication and negotiation skills, with a commitment to customer service.
• Leadership qualities and the ability to motivate and support a team.
  A professional qualification such as CIH, AAT, ACCA (or equivalent) is desirable — more important is your experience and drive to achieve results.
  ⸻
  What We Offer
• A supportive and inclusive workplace.
• Opportunities for professional development and progression.
• The chance to play a central role in shaping our housing services.
• Competitive salary, pension, and benefits package.
  ⸻
  If you’re ready to take the next step in your housing finance career and want to make a difference in affordable housing sectors, we’d love to hear from you.

An Income and Finance Officer in a property management company plays a vital role in ensuring the financial health and stability of the organization by managing income, overseeing expenditures, and providing accurate financial information for decision-making

Key Responsibilities:
Income Management:

· Processing rent and service charge payments.
· Managing tenant arrears and implementing debt recovery procedures.
· Reconciling income and expenditure.
· Calculating and managing recharges (e.g., insurance premiums).
· Preparing completion figures for new lettings and lease changes.
Financial Reporting:

· Preparing monthly and year-end financial reports.
· Assisting with budget preparation and variance analysis.
· Ensuring compliance with financial regulations and reporting requirements.
· Bookkeeping
· Accounting assistance
· Invoices and Purchas ledger
· Supportive Finance payments and approval
· Support on budget approval
· Manage software integration and data migration
·
Financial Control:

· Maintaining accurate financial records and documentation.
· Reconciling bank statements and other financial data.
· Monitoring and managing petty cash.
Other Responsibilities:

· Liaising with other departments and stakeholders on financial matters.
· Assisting with audits.
· Supporting the Account on Finance and other management.
· Produce board report
· Produce monthly P&L data and dashboard
· Produce Financial reporting format using Property management application and manual data where needed and necessary
Skills and Experience:
Financial Acumen: Strong understanding of financial principles, accounting practices, and financial reporting.
Analytical Skills: Ability to analyse financial data, identify trends, and interpret financial information.
Attention to Detail: Accuracy and precision in handling financial transactions and data.
IT Proficiency: Experience with accounting software, spreadsheets (e.g., Excel), and other relevant software.
Communication Skills: Ability to communicate effectively with colleagues, tenants, and other stakeholders.
Property Management
Knowledge: Understanding of property management processes and regulations.
Debt Management: Experience in managing tenant arrears and implementing debt recovery procedures.
Budgeting and Forecasting: Experience in preparing budgets, forecasting financial performance, and analysing variances.
Compliance: Knowledge of relevant financial regulations and compliance requirements.