FOH Supervisor/Team Leader

At Scarpetta we make pasta from scratch, roast our own coffee blends and serve the classic Italian Aperitivo every evening. While lunch is all about fast-paced service, evenings are about having a relaxing time. We dim the lights, play excellent music and become a restaurant where our guests can have a great dining experience. We have three restaurants in Central London and we are looking for an ambitious, respectful and experienced supervisor, who is not afraid to roll their sleeves up, lead by example and deliver amazing results. As a front of house supervisor, you will be a role model to Scarpetta employees, guiding and coaching your team to deliver incredible services to guests with integrity and passion. You share the courteous and hospitable values of your Senior Managers and these will cascade down through your team and to your guests. Being accountable for and proud of your restaurant, you will grow a caring team that work collaboratively and seamlessly with Front of House & Back of House team to deliver our common goals of outstanding guests experience. Understanding how this is key to Scarpetta’s profitability and growth. You plan your shifts impeccably, constantly monitoring cleanliness, health and safety, licensing compliance and staffing levels; finding continual improvement in creative ways. **Perks & Benefits: ** - progression within a fast-growing company - Monday to Friday - Permanent contract - 24/7 Hotline providing free financial, legal, and personal advice - 28 days' holiday per year - 50% off across Scarpetta Restaurants - A supportive, people-focussed culture - Daily high quality and healthy employee lunches - Unlimited coffee - Employee referral bonus - Great staff parties! - Free financial and legal personal advice services Key Responsibilities: - Being part of the Management and help opening/closing the restaurant. - Team enabler - Encouraging and supporting a culture of learning and development and talent retention by continually coaching team members, being courteous even under pressure and assisting with appraisals. - Lets’ grow together – You are commercially aware of what it takes to grow a business and increase profitability through effective marketing initiatives and valuing customer feedback. You are aware of your teams accountability for controllable costs and constantly assessing staffing levels. - Positive attitude - Providing unexpected surprises to the team and customers and moments of care, being calm and considerate of fellow colleagues. - Compliance management – You demonstrate due diligence in health and safety, food safety allergen awareness and risk assessment according to Scarpetta policies. - Exceptionally guest focused - Being approachable, calm and friendly, even in times of pressure. - A product expert – From a perfectly garnished gin and tonic to a table setting that’s instantly—Instagramable, you are passionate about our offering and know everything about it! - Venue Maintenance – Ensuring the ambiance of the venue is as warm, welcoming, tidy and safe as possible, you communicate any issues clearly to senior management. - Stock and Cash Handling – You are confident using EPOS, software programs manual systems to accurately manage, record and report stock, cash and rotas. Taking responsibility of security, wastage, profit margins and licensing law when on duty.

The heart of Scarpetta comes from identifying and sourcing the highest quality ingredients from Italian artisan producers. We are an authentic yet modern Italian restaurant aiming to enhance the way our guests enjoy Italian flavours. What you get from us: - Guaranteed pay for your trial shift if hired - Investment in youThe heart of Scarpetta comes from identifying and sourcing the highest quality ingredients from Italian artisan producers. We are an authentic yet modern Italian restaurant aiming to enhance the way our guests enjoy Italian flavours. What you get from us: - Guaranteed pay for your trial shift if hired - Investment in you, through one-on-one coaching with group Head Chef and Learning and Development Manager - Develop skill set and grow your knowledge within the kitchen - Be a part of a business that has branded retail products and a central production facility Perks and Benefits: - Extra holiday day added after each year up to 35 days! - 50% off across Scarpetta restaurants when dining out with up to 6 guests - Daily high quality and healthy employee lunches and unlimited coffee - Team incentives & social events always in the calendar - Mental health and well-being assistance with Hospitality Action who can offer free counselling plus financial and legal advice Role and Responsibilities: - Deliver the FIGO experience - Ensure food quality and standards are always to spec - Section cleanliness and equipment well maintained - Aspiring to your leaders and following procedures - Build skills whilst engaging as a team - Work efficiently, demonstrating a sense of urgency Skills Required: - Be passionate about working with high quality ingredients - Strong organisational skills - Have an ability to multitask in a fast-paced environment - Eagerness to learn new skills through personal development Scarpetta is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.

The heart of Scarpetta comes from identifying and sourcing the highest quality ingredients from Italian artisan producers. We are an authentic yet modern Italian restaurant aiming to enhance the way our guests enjoy Italian flavours. What you get from us: - Guaranteed pay for your trial shift if hired - Investment in youThe heart of Scarpetta comes from identifying and sourcing the highest quality ingredients from Italian artisan producers. We are an authentic yet modern Italian restaurant aiming to enhance the way our guests enjoy Italian flavours. What you get from us: - Guaranteed pay for your trial shift if hired - Investment in you, through one-on-one coaching with group Head Chef and Learning and Development Manager - Develop skill set and grow your knowledge within the kitchen - Be a part of a business that has branded retail products and a central production facility Perks and Benefits: - Extra holiday day added after each year up to 35 days! - 50% off across Scarpetta restaurants when dining out with up to 6 guests - Daily high quality and healthy employee lunches and unlimited coffee - Team incentives & social events always in the calendar - Mental health and well-being assistance with Hospitality Action who can offer free counselling plus financial and legal advice Role and Responsibilities: - Deliver the FIGO experience - Ensure food quality and standards are always to spec - Section cleanliness and equipment well maintained - Aspiring to your leaders and following procedures - Build skills whilst engaging as a team - Work efficiently, demonstrating a sense of urgency Skills Required: - Be passionate about working with high quality ingredients - Strong organisational skills - Have an ability to multitask in a fast-paced environment - Eagerness to learn new skills through personal development Scarpetta is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.

The heart of Scarpetta comes from identifying and sourcing the highest quality ingredients from Italian artisan producers. We are an authentic yet modern Italian restaurant aiming to enhance the way our guests enjoy Italian flavours. What you get from us: - Guaranteed pay for your trial shift if hired - Investment in youThe heart of Scarpetta comes from identifying and sourcing the highest quality ingredients from Italian artisan producers. We are an authentic yet modern Italian restaurant aiming to enhance the way our guests enjoy Italian flavours. What you get from us: - Guaranteed pay for your trial shift if hired - Investment in you, through one-on-one coaching with group Head Chef and Learning and Development Manager - Develop skill set and grow your knowledge within the kitchen - Be a part of a business that has branded retail products and a central production facility Perks and Benefits: - Extra holiday day added after each year up to 35 days! - 50% off across Scarpetta restaurants when dining out with up to 6 guests - Daily high quality and healthy employee lunches and unlimited coffee - Team incentives & social events always in the calendar - Mental health and well-being assistance with Hospitality Action who can offer free counselling plus financial and legal advice Role and Responsibilities: - Deliver the FIGO experience - Ensure food quality and standards are always to spec - Section cleanliness and equipment well maintained - Aspiring to your leaders and following procedures - Build skills whilst engaging as a team - Work efficiently, demonstrating a sense of urgency Skills Required: - Be passionate about working with high quality ingredients - Strong organisational skills - Have an ability to multitask in a fast-paced environment - Eagerness to learn new skills through personal development Scarpetta is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.

Waiter/Waitress at Osteria Angelina Location: Spitalfields, City of London Position: Waiter/Waitress Employment Type: Full-time About Us: Osteria Angelina brings together the rich culinary traditions of Italy and Japan to create an extraordinary dining experience. Nestled in the heart of London, our restaurant is dedicated to high-quality ingredients, innovative flavors, and exceptional service. We aim to provide an unforgettable experience where creativity meets authenticity. Osteria is the second restaurant in our small family business, with Angelina in Dalston having opened 6 years ago, we’re excited to be able to open new doors. Job Summary: We are seeking an energetic and passionate Waiter/Waitress to join our vibrant front-of-house team. The ideal candidate will have a love for innovative cuisine, a keen sense of hospitality, and a drive to create memorable dining experiences for our discerning guests. Key Responsibilities: Warmly greet and welcome guests, ensuring they feel appreciated from the moment they arrive. Present our unique menu, offering insights and recommendations on dishes and drink pairings that showcase our fusion concept. Take accurate orders and communicate effectively with the kitchen team to ensure timely and high-quality service. Serve food and beverages with attention to detail, adhering to our restaurant's standards of presentation and quality. Anticipate guest needs, addressing any requests or concerns with professionalism and care. Collaborate with your team to ensure smooth and efficient service throughout the dining experience. Uphold cleanliness and organization of the dining area, following all health and safety regulations. Build positive relationships with guests, creating a welcoming atmosphere that encourages repeat visits. What We Offer: A dynamic and creative work environment focused on unique culinary experiences. Competitive salary and tips. Opportunities for professional development and training in fusion cuisine. Generous employee discounts on meals and beverages. A supportive and inclusive team culture. Requirements: Previous experience in a waitstaff role, ideally in a fusion, fine dining, or upscale restaurant setting. Excellent communication and interpersonal skills, with a passion for engaging with guests. A positive attitude, strong work ethic, and commitment to teamwork and quality service. Knowledge of both Italian and Japanese cuisines is a plus, but a willingness to learn and adapt is essential. Flexibility to work evenings, weekends, and holidays as needed. We hope to meet you soon!

We have a fantastic opportunity for an enthusiastic and passionate Waiter/Waitress to join our team at Lucky Cat by Gordon Ramsay. Lucky Cat by Gordon Ramsay is an Asian Eating House and late night lounge inspired by Tokyo's 1930s Kissas and Shanghai's drinking dens. Asian inspired small plates, Robata grills, sushi and sashimi are exquisitely crafted in the open kitchen and raw bar. Each dish is designed to be shared socially at the centre of the table. What you do as a Waiter/Waitress: · You pride yourself on having excellent product knowledge and going the extra mile to create memorable guest experiences · You’re confident to run a section and supervise the junior members of the team · You thrive on teamwork and support the management team to guarantee guests always have a fully positive dining experience · You’re keen to use your interpersonal skills, energy, and passion for food and wine to ensure the highest standards and performance targets are constantly achieved What’s in it for you: · Competitive Pay Rate · Wage stream employer-Employees can access up to 50% of wages before payday · Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 · Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment · A fantastic 50% staff discount on food and drink in UK restaurants · 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family · Preferential Room Rates at Gordon Ramsay Restaurants partner hotels · MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy · 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels · Amazing family meals on duty If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

We have a fantastic opportunity for an enthusiastic and passionate Commis Waiter/Waitress to join our team at Lucky Cat by Gordon Ramsay. Lucky Cat by Gordon Ramsay is an Asian Eating House and late night lounge inspired by Tokyo's 1930s Kissas and Shanghai's drinking dens. Asian inspired small plates, Robata grills, sushi and sashimi are exquisitely crafted in the open kitchen and raw bar. Each dish is designed to be shared socially at the centre of the table. What you do as a Commis Waiter/Waitress: · You pride yourself on having excellent product knowledge and going the extra mile to create memorable guest experiences · You thrive on teamwork and support the management team to guarantee guests always have a fully positive dining experience · You’re keen to use your interpersonal skills, energy, and passion for food to ensure the highest standards and performance targets are constantly achieved What’s in it for you: · Competitive Pay Rate · Wage stream employer-Employees can access up to 50% of wages before payday · Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 · Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment · A fantastic 50% staff discount on food and drink in UK restaurants · 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family · Preferential Room Rates at Gordon Ramsay Restaurants partner hotels · MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy · 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels · Amazing family meals on duty If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

Do you have a passion for fresh food, exciting cocktails and want to be part of a team that delivers service excellence? Then look no further. At Wahaca we are a familee that live by our set of values; pride, positivity, humble, integrity and fun. We believe that every meal should be an adventure, every guest a friend, and every moment an opportunity to create memories. If you're passionate about hospitality and thrive on spreading positivity, then we want you to join our front of house team. What you will get: · Free meal on shift PLUS 70% off food to share with 3 friends at all Wahaca and DF Tacos · Paid return flight to Mexico after 2 years - for everyone! · Join the fiesta at our annual summer party plus regular socials with your team · Celebrate your probation with £100 to spend at Wahaca with your favourites · Stay with us for the long haul and enjoy 4 weeks paid time off work after 5 years · Unlock bonuses up to £1,000 through training, development and referrals · Enhanced Maternity and Paternity pay · Free English lessons · Fantastic development opportunities across our brands and your own personal development plan · Part and Full-time contracts available (we don’t believe in 0-hour contracts!) About the role… · Become an expert on our menu and guide guests on an unforgettable food journey · Serve up passion and deliver WOW-worthy experiences with every interaction · Work hand in hand with your team to create a seamless dining experience filled with fun and positivity Whether you're a seasoned hospitality pro or just starting out, if you're bursting with enthusiasm and ready to make every moment memorable, we want to hear from you. Who are we? Wahaca is the leading Mexican restaurant in the UK and business deeply values driven by its founders. We care about our planet and source our ingredients locally, championing great British produce. Our founders Mark Selby and Thomasina Miers (Masterchef winner) truly believe it’s the people that make a restaurant thrive and want to make every employee’s experience a fun and memorable one. Apply now! ‘Please check our Wahaca Recruitment and Staff Privacy Policy. By applying for a job with us, you acknowledge and accept this policy.’

Cocktail Waiter/Waitress 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Cocktail Waiter/Waitress to join our team. The company benefits our Cocktail Waiter/Waitress will receive are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with Bupa - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £1000 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the Cocktail Waiter/Waitress are: - Ensuring a fast, attentive and efficient service is provided to members and their guests. - Develop good member relations, anticipating guest needs - Thoroughly understand the Club Standards in food presentation, beverage, and service. The Experience & Qualifications required of our Cocktail Waiter/Waitress are: - Experience of working in a luxury hotel, restaurant or private member’s club advantageous The working hours: - Shifts are between Monday - Saturday - The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Cocktail Waiter/Waitress at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.

Boldly colouring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat. We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels. KEY ATTRIBUTES Ø Possess a good command of English Ø An excellent verbal manner and proven customer service skills Ø Good knowledge or experience of the hospitality industry Ø Good organisation skills with an attention to detail Ø A team Player with flexible & positive attitude Ø Hardworking and consistent DESIRABLE ATTRIBUTES Ø Previous experience in food and beverage Ø Previous experience using Micros system Ø Be able to demonstrate experience in complaint handling Ø Passion for the hospitality industry Ø Able to work in a fast paced environment & remain calm under pressure Ø Previous brand experience or knowledge MAIN SCOPE OF ROLE As an In Room Dining Waiter crucial part of your job is not only to deliver food and beverage to the room but also to create memorable experiences, establish a connection and add a personal touch. You work closely with Whatever Whenever, Events, Events, MixBAR and Lounge as we know that team work is how we can achieve outstanding service quality for our guests. You are also involved with individual WOW moments, personal requests and responsible of delivering guest amenities according brand standards. MAIN DUTIES & RESPONSIBILITIES This role requires the following responsibilities, which include but are not limited to; Ø Set up and deliver all food and beverage orders in accordance with property’s established guidelines, procedures and policies Ø Provides guests with exceptional service in order to achieve customer satisfaction Ø Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines Ø Set up and deliver all VIP amenities Ø Service all meetings rooms in accordance with Event orders and established policies and procedure Ø Complete all shift side work as outlined in the hotel’s operating policies and procedures Ø Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales: report all communication to immediate supervisors Ø Perform all cash handling responsibilities in accordance with company policies and procedures Ø Perform any other job- related as assigned. As per business needs and at the request of direct supervisor and/or management, the talent could be required to perform other tasks outside of those listed above.

Senior Waiter with Wine Knowledge Full-time | Competitive Salary | Immediate Start About Us: Angelina is a unique dining experience in the heart of Dalston, fusing Japanese and Italian cuisines in a refined yet relaxed setting. With a strong focus on seasonal ingredients, creative tasting menus, and an exceptional wine list, we offer a culinary journey that’s both distinctive and memorable. We're passionate about hospitality, and we’re looking for someone who shares that passion. The Role: We are seeking an experienced Senior Waiter with a deep knowledge of wine and a natural flair for service. You will be a key part of our front-of-house team, delivering exceptional dining experiences to our guests with confidence, warmth, and professionalism. Key Responsibilities: Deliver a high standard of service during lunch and dinner services. Confidently guide guests through our wine list and food pairings. Work closely with the sommelier and management team to maintain wine knowledge and inventory. Train and support junior staff in service standards and wine service. Handle guest queries and feedback with grace and attention to detail. ** About You:** At least 2 years of experience in a similar senior front-of-house role. Strong wine knowledge and a genuine enthusiasm for sharing it with guests. Excellent communication and interpersonal skills. Ability to stay calm under pressure and lead by example. A proactive team player who takes pride in their work. WSET Level 2 (or equivalent) preferred but not essential if experience compensates. ** What We Offer:** Competitive salary based on experience. Staff meals on shift Generous Staff discounts. Opportunities for wine training and progression within a growing restaurant group. A supportive and inspiring working environment. How to Apply: If you’re passionate about hospitality and want to be part of an exciting and creative restaurant, we’d love to hear from you. Please send your CV and a brief cover letter

• Demonstrate your passion for customer service to deliver a unique and special experience to guests • Support your team to create a positive working environment and to be the best team that we can be • Use your personable skills to respond to different situations and different customer requirements • Show your experience and ability to manage large sections of guests during busy periods to deliver an impeccable level of service and attention to detail • Demonstrate a desire to go further in your career and learn new skills • Ability to remain calm and delver incredible service in a fast paced environment • Must have a minimum of two years in a similar establishment Why us: • 50% off food and drink Monday to Thursday up to a table of 4 • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine in any of the Tattu restaurants on us • Recommend a friend scheme • Wagestream - access a share of your earned wages whenever you need it • Employee of the month award • Monthly team building events • Annual Tattu celebration